Counter Sales Associate - Customer-Centric Advisor

Whitecap; Toledo (OH); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Generous time off

Great Place to Work certification

Inclusive culture

Descrizione del lavoro

White Cap is hiring immediately for a Counter Sales Associate. You’ll assist walk-in, phone, and will-call customers, process and pull orders, quote prices, and provide timely order information.

You will communicate product features, advise on applications, upsell related products, and support returns and issues. This on-site role at White Cap offers a comprehensive benefits package and real opportunity for career advancement with a leading North American construction distributor.

Competenze

• Experience delivering excellent customer service.
• Experience with sales order software, Oracle preferred.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Mansioni

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Conoscenze

Customer service excellence

Product knowledge

Communication skills

Upselling

Spanish language proficiency

Walk-in and phone sales

Strumenti

Oracle

Descrizione del lavoro

White Cap is hiring immediately for a Counter Sales Associate. You’ll assist walk-in, phone, and will-call customers, process and pull orders, quote prices, and provide timely order information.

You will communicate product features, advise on applications, upsell related products, and support returns and issues. This on-site role at White Cap offers a comprehensive benefits package and real opportunity for career advancement with a leading North American construction distributor.