Counter Sales Associate - 8am-4:30pm

Famous Supply; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a purpose-driven organization that values family culture and high performance. As a Counter Sales Associate, you will deliver exceptional customer service in a friendly environment. Your role will involve assisting customers with their needs in plumbing and HVAC, processing orders, and maintaining a well-organized workspace. This is an opportunity to grow within a family-owned business that prioritizes its associates and provides a supportive atmosphere for career development. If you are passionate about customer service and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

Paid Maternity and Paternity Leave

401K Employer Match

Bonus Opportunity

Fitness Reimbursement Program

Learning and Development Opportunities

Leadership Development Program

Career Growth Opportunities

Qualifications

• Experience in HVAC and plumbing is preferred for efficient customer service.
• Strong customer service skills are essential for this role.

Responsibilities

• Provide friendly and helpful customer service at the counter.
• Process customer orders and manage payments efficiently.
• Maintain a clean and organized counter area.

Skills

HVAC knowledge

Customer service mindset

Ability to use computer

Ability to stand for 8 hours

Ability to lift 50 lbs

Fast-paced environment adaptability

Tools

Forklift

RF Scanner

Job description

3 days ago Be among the first 25 applicants

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

Our Cleveland Avenue location is searching for a Counter Sales Associate who is friendly, outgoing, and excels in customer service. Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via phone, the Famous Way. We specialize in plumbing and HVAC; knowledge in these fields is preferred to keep our customer service efficient.

Position Hours: Monday-Friday 8am-4:30pm and rotating Saturdays 8am-11am

Primary Job Responsibilities

1. Provide friendly and helpful customer service
2. Understand customer needs
3. Provide the products and solutions to meet customer needs
4. Process and schedule customer orders
5. Process customer cash and credit card payments
6. Manage Open Orders and customer Bids
7. Pull orders from the warehouse to serve customers
8. Keep counter area clean and organized

Required Experience And Skills

• HVAC and/or Plumbing knowledge
• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs

Preferred Experience And Skills

• Forklift experience
• RF Scanner Experience
• Warehouse Experience

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor serving contractors, builders, and remodelers in HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. Since 1933, a family-owned business that values its associates, guided by our 5 Core Values: Family, Trust, Communication, Teamwork, and Continuous Improvement. We live these values daily through our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/).

To learn more about what makes us Famous, visit Famous-Supply.com.

We are committed to creating a diverse work culture and seek applicants from all backgrounds. Famous Supply provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or other protected characteristics under law. Applicants must be authorized to work in the U.S.

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