COUNTER SALES ASSOCIATE

Bosch Group; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Premium health coverage

401(k) with generous matching

Paid time off

Job summary

BOSCH Group in Houston, TX is seeking a friendly Counter Sales Associate to serve as the face of the company at the sales counter. You will greet customers, assist with purchases, and process transactions using the POS system, while maintaining a clean, organized counter and strong product knowledge.

This role requires 2+ years in retail or customer service, ability to multitask in a fast-paced environment, and a willingness to learn about HVAC products.

Qualifications

• High school diploma or equivalent required.
• 2+ years of retail or customer service experience preferred.

Responsibilities

• Greet customers and assist with inquiries and purchases.
• Operate POS system to process transactions accurately.
• Maintain a clean and organized sales counter area.
• Demonstrate product knowledge to help customers decide.
• Handle cash, credit cards, and other payment methods.
• Resolve customer concerns professionally and empathetically.
• Restock merchandise and assist with inventory management.
• Collaborate with team to maintain a positive environment.
• Adhere to company policies and procedures.

Skills

Customer service

Cash handling

POS operation

Inventory management

Team player

Problem-solving

Forklift training

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Job Description

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Houston, TX. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle cash, credit cards, and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving when needed
• Maintain regular attendance and punctuality

Qualifications:

Required Qualifications:

• High School Diploma or equivalent
• 2+ years of retail or customer service experience

Preferred Qualifications:

• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Strong math skills for accurate transaction processing
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality are vital for success in this role

Additional Information

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

• premium health coverage
• a 401(k) with generous matching
• resources for financial planning and goal setting
• ample paid time off
• parental leave
• comprehensive life and disability protection