Counter Sales Associate

Interstate; Greenwich (CT); On-site; USD 30,000 - 37,000; Full time

Job summary

Interstate in Greenwich, CT is hiring a Counter Sales Associate to deliver outstanding customer service at the counter, over the phone, and via email. You will quote, process orders, manage returns, and help customers select lumber, building materials and hardware.

The role requires at least 2 years of inside sales experience, bilingual Spanish/English, and knowledge of the Marvin and Anderson brands. This is a full-time, on-site position with daily morning shifts.

Qualifications

• High school diploma or GED.
• Minimum 2 years inside sales experience.
• Lumber/construction industry experience preferred.
• Bilingual Spanish/English required.

Responsibilities

• Assist customers at the counter and yard, helping them select products.
• Provide quotes and process orders accurately and timely.
• Balance cash registers and handle returns per policy.
• Maintain organized displays and monitor inventory levels.
• Follow safety procedures and company policies.

Skills

Bilingual

Spanish/English

Inside sales

Marvin brand

Anderson brand

Construction knowledge

Blueprint reading

Technical skills

Computer skills

Multitasking

Interpersonal skills

Project management

Reading/writing

Education

High school diploma

Tools

POS system

Job description

Counter Sales Associate# Counter Sales AssociateCT-50 South Water Street - Greenwich, CT 06830## OverviewSalary Range$22.00 - $27.00 HourlyPosition TypeFull Time## Description### **Job Title: Counter Sales Associate****FLSA Status:** Non-Exempt**Reports to:** Location Manager## **Summary/Objective**The Counter Salesperson is responsible for providing customers with outstanding customer service, which includes Point-of-Sale in-person, phone, and by email sales communication. You will need to be knowledgeable about the lumber building materials and hardware accessories. This role needs to be able to follow manager’s directions and complete task as requested. ## **Essential Job Functions*** Ability to learn about our products and keep up to date with new products.* Ability to follow instructions and communicate effectively.* Ability to work in a fast-paced environment as well as multitask.* Assists clients with finding the best products that suit their needs.* Provides quotes and processes orders in an accurate and timely manner.* Proof, process, and accurately enter orders and quotes into our system.* Accurately process sales orders generated at the counter.* Process Cash sale returns and refund paperwork.* Arranges for return and credit of defective product.* Monitor inventory to maintain appropriate product inventory levels.* Ensure that store displays are categorized properly.* Follow up on missing or delayed shipments.* Balance cash registers* Adheres to company policies, processes, and procedures.* Maintain cleanliness of the counter area and ensures merchandise displays remain stocked and organized.## **Other Duties*** Assist with Customers in the yard as needed.* Other duties as assigned.## **Qualifications & Competencies*** **Education:** High school diploma, GED, or equivalent.* **Experience:** + Minimum of 2 years of inside sales experience required. + Knowledgeable of brands such as Marvin and Anderson. + **Experience in lumber or construction industry preferred.** + **2 years of industry-relevant experience.*** **Skills & Certifications:** + **Bilingual Spanish/English** + Ability to read, write, and communicate effectively in English. + Technical and computer skills. + Ability to manage multiple projects and multitask. + Exceptional follow-up skills. + Excellent verbal/written communication and organizational skills are essential. + Strong administrative, project management, and interpersonal skills. + Ability to read and interpret blueprint measurements.## **Working Conditions & Physical Demands*** Physical demands include lifting, carrying, standing, kneeling, and walking,* The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 50 pounds.* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.* While performing this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration, and extreme weather conditions.## **Position Type & Expected Hours*** Full-time position.* Typical schedule: Monday - Friday, 7:00 AM to 4:00 PM, occasional Saturdays from 8:00 AM to12:00 PM.* Travel: occasional* Supervisory Responsibility: None