Counter Sales Associate

White Cap; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in wholesale building materials is seeking a Counter Sales Associate in Colorado Springs. This role involves engaging with customers, handling sales transactions, and providing product support. With a commitment to building trust, the company offers a dynamic environment and opportunities for growth.

Qualifications

• 2-5 years of experience in related field preferred.
• Retail sales experience is a plus.

Responsibilities

• Assist with counter sales and customer service.
• Process orders and provide product information.
• Upsell related products and manage merchandise displays.

Skills

Customer Service

Sales

Product Knowledge

Education

HS Diploma or GED

Job description

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A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for assisting with counter sales and customer service.

Major Tasks, Responsibilities, And Key Accountabilities

• Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
• Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
• Ensures merchandise displays are stocked and clean.
• May perform other duties as assigned
  
  

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.
  
  

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.
  
  

Education And Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
  
  

Preferred Qualifications

Retail sales experiance

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For Colorado Job Seekers

Pay Range

$18.60-$25.00 Hourly

Colorado law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (https://whitecap.jobs/)

Functional Area Sales

Work Type On-Site

Recruiter Crangi, Kelli

Req ID WCJR-025572

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wholesale Building Materials

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