Counter Sales Associate

Famous Supply; Bedford (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Famous Supply seeks a Counter Sales Associate to offer exceptional service to contractor customers in plumbing and HVAC. This role involves processing orders, providing product solutions, and maintaining a clean work environment. Candidates should possess HVAC/Plumbing knowledge and a strong customer service mindset, with opportunities for career growth and development.

Benefits

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

Paid Maternity and Paternity Leave

401K Employer Match

Bonus Opportunity

Fitness Reimbursement Program

Learning and Development Opportunities

Leadership Development Program

Career Growth Opportunities

Qualifications

• Knowledge in HVAC and Plumbing fields preferred.
• Must be able to assist contractor customers effectively.
• Experience in a fast-paced environment is beneficial.

Responsibilities

• Provide customer service and assist with orders.
• Manage open orders and customer bids.
• Keep the counter area organized and clean.

Skills

Customer service mindset

HVAC and/or Plumbing knowledge

Ability to use computer

Ability to stand on feet

Ability to lift 50 lbs.

Ability to work in fast-paced environment

Tools

Forklift experience

RF Scanner Experience

Job description

Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via the phone.We specialize in plumbing and HVAC. Knowledge in these fields is preferredto keep our customer serviceefficient. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.

Branch Hours: Monday-Friday 7am-4:30pm & rotating Saturdays 8am-11am

Primary Job Responsibilities

• Provide friendly and helpful customer service
• Understand customer needs
• Provide the products and solutions to meet customer needs
• Process and schedule customer orders
• Manage Open Orders and customer Bids
• Pull orders from the warehouse to serve customers
• Keep counter area clean and organized

Required Experience and Skills

• HVAC and/or Plumbing knowledge
• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs.

Preferred Experience and Skills

• Forklift experience
• RF Scanner Experience
• Warehouse Experience

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.