Counter Sales

Airgas; Town of Ithaca (NY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Paid holidays

Vacation and sick time

Tuition assistance

Paid parental leave

401(k) with match

14-week parental leave

Paid holidays

Vacation

Sick time

Job summary

Airgas Ithaca is seeking an Inside Sales Representative for our counter sales shop in Ithaca, NY. You will partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies.

Role emphasizes advising customers on tools and materials, demonstrating equipment use, and maintaining a welcoming showroom. Expect Monday–Friday hours, no weekends, and a comprehensive benefits package including medical, dental, vision, life, AD&D, disability,

Qualifications

• HS Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments.
• Excellent customer service skills and ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Responsibilities

• Partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies.
• Advise customers on tools, hardware, and materials needed to complete projects.
• Demonstrate equipment use and share insights on product quality.
• Handle order entry, costing, pricing, and paperwork accurately.
• Coordinate communication by phone, e-mail, and in person with customers and team members.
• Maintain shelves and showroom displays to provide an excellent customer experience.
• Coordinate cylinder movement and pallet organization.

Skills

Customer service

Sales environment

Communication

Education

HS Diploma or equivalent

Tools

SAP

MS Office

Google

Google Apps

Job description

## Counter SalesApply: Ithaca, NY - Retail shop: Full time: Posted Today: R10101438R10101438 Counter Sales (Open)Location:Ithaca, NY - Retail shop## How will you CONTRIBUTE and GROW?At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.# At Airgas, we **RESPECT**, **HONOR** and **VALUE** diversity. # **We are looking for you!*** Monday - Friday, **no weekend w**ork!* Pay - 22-25/hr* Airgas provided **PPE*** **Comprehensive Family Benefits:** Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.* **Support for Parents:** We offer a 14-week paid child birth benefit to support growing families.* **Future Security:** 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* **Early Access:** Your benefits start after just 30 days of employmen**t** An **Inside Sales Representative** will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, **advising customers** on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you **help our customers** pioneer new solutions in their own work. .* **Responsible for adherence to company policies** including safety and the use of personal protective equipment to ensure a secure environment for everyone.* **Provides excellent customer service** to both internal and external partners, fostering understanding and long-term relationships.* **Ensures** all required paperwork is accurately completed, including coding, costing, and pricing.* **Partners with customers** to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.* **Manages order entry and processes transactions**; assists the team with the reconciliation of deposits.* **Coordinates** via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.* **Contributes** to an outgoing call strategy to support the continued growth and success of the branch.* **Coordinates the transfer of merchandise** between locations to meet customer needs.* **Maintains a positive work atmosphere** by acting and communicating in a supportive manner with customers, vendors, and colleagues.* **Stocks shelves and maintains** welcoming showroom displays to provide an excellent customer experience.* **Coordinate cylinder movement and pallet organization**## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?**Required Qualifications:*** HS Diploma or equivalent required.* Minimum of 2+ years of experience in product, warehouse, or sales environments (**we also value an equivalent combination of education and unique life experience**).* Excellent customer service skills and the ability to thrive in a fast-paced setting.* Experience in industrial retail, inside sales, or inventory control is a plus.* Attention to detail in handling transactions.* Availability for occasional overtime when the team needs extra support.* Must be able to operate in a **drug-free workplace.*** **Preferred Qualifications:*** A background in gas, welding, or safety supplies is a wonderful asset.* Familiarity with SAP, Google, or MS Office Applications.* A detailed understanding of SAP and PROS functionalities.* The ability to communicate clearly and warmly with a wide variety of people from different backgrounds