Counter Sales

Badger Building Center; Post Falls (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the building materials sector is seeking a Counter Sales representative to provide exceptional customer service. This role involves assisting customers with their project needs, maintaining product knowledge, and processing transactions. Ideal candidates will have strong communication skills and a high school diploma, with opportunities for growth and development within the company.

Benefits

Affordable health and dental insurance

HSA employer contributions

Employer-paid vision and life insurance

Paid time off, including your birthday

401(k) employer contribution up to 5%

Training, professional development, and career growth opportunities

Product discounts

Additional incentives and recognition programs

Qualifications

• 1-2 years sales experience preferred but not required.
• Good understanding of contractor sales process.
• Effective team and communication skills.

Responsibilities

• Greeting, assisting, and serving all customers.
• Answer customer questions on products and assist with project-related selections.
• Process customer orders, payments, and returns.

Skills

Effective team skills

Communication skills

Understanding of contractor sales process

Proficiency with Microsoft Office

Proficiency with Point of Sale systems

Education

High School diploma or equivalent

Job description

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Description

We are part of the TAL Building Centers family of stores. Based in Vancouver, Washington, TAL Building Centers is a family-owned company dedicated to building better communities. Our building centers across the Pacific Northwest aim to provide a positive experience for customers, pros, and homeowners by offering guidance on innovative, smart building solutions. Our mission and core values underpin everything we do.

Our Mission

We help build better communities.

Our Core Values

• We are the guide
• We are courteous
• We are ambitious
• We are accountable
• We are safe

Why choose TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and let's build a brighter future together.

Role Statement

Greeting, assisting, and serving all customers to provide an exceptional customer experience. Understanding basic product categories to answer customer questions and recommend appropriate items for their projects.

Outcomes for Success

• Answer customer questions on products and assist with project-related selections.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns addressed promptly.
• Establish relationships with potential clients and assess their requirements to offer tailored solutions.
• Maintain a good knowledge of our product offerings and assist with small project estimates. Upsell additional lines when appropriate.
• Process customer orders, payments, and returns. Support sales team with larger quotes and estimates as needed.
• Collaborate with inside sales to increase sales to existing house accounts.
• Keep the showroom, samples, and literature organized and current.
• Stock shelves with incoming merchandise and maintain assigned areas.
• Assist with store cycle counts and inventories to ensure system accuracy.
• Communicate effectively with customers and team members.
• Handle customer challenges like credits, returns, exchanges, and service issues.
• Possess working knowledge of all supplied products and basic understanding of construction methods.
• Perform other duties as assigned.

Benefits

We offer a comprehensive benefits package to support your health, family, and lifestyle, including:

• Affordable health and dental insurance via a national network
• HSA employer contributions
• Employer-paid vision and life insurance
• Paid time off, including your birthday
• 401(k) employer contribution up to 5%
• Training, professional development, and career growth opportunities
• Product discounts
• Additional incentives and recognition programs

Minimum Requirements

• High School diploma or equivalent
• 1-2 years sales experience preferred but not required
• Effective team and communication skills
• Good understanding of contractor sales process
• Proficiency with Microsoft Office and Point of Sale systems

Physical Requirements

• Ability to lift files, open filing cabinets, and stand on a stool if necessary
• Occasional exertion of up to 20 pounds of force
• Extended walking or standing periods
• Rare exertion of up to 80 pounds and occasional exertion of up to 50 pounds to move objects

Wages

Starting wages depend on experience and education.

TAL Building Centers is an Equal Opportunity Employer.