Counter Sales

Riverhead Building Supply; North Kingstown (RI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401K

Med/Dent/Rx

LTD

Life insurance

Discounts

Flex Spending

Career growth opportunities

Job summary

Riverhead Building Supply is seeking a Counter Salesperson to assist customers with product selection and purchases, both in person and over the phone. You will process sales, coordinate deliveries, and obtain quotes from manufacturers, helping ensure timely arrivals and accurate order records.

The role benefits from familiarity with building materials, ERP/CRM experience, and strong math and communication skills.

Qualifications

• Well spoken with a professional appearance.
• Familiarity with building supplies.
• Experience in sales of building materials and millwork preferred.
• Experience with ERP and CRM is a plus.
• Strong mathematical, language, computer and email skills.
• Organizational and multi-tasking skills are essential.
• Some weekend availability required.

Responsibilities

• Assist customers with product selection and purchases.
• Provide exceptional service in person and over the phone.
• Process sales transactions and customer orders using the ERP system.
• Coordinate deliveries and communicate estimated arrival times.
• Obtain quotes and lead times from manufacturers and vendors.
• Manage order inquiries and resolve customer issues.
• Build strong relationships with customers, vendors, and suppliers.
• Maintain accurate sales and order records.

Skills

Customer service

Communication

Professional appearance

Multi-tasking

Building materials familiarity

ERP experience

CRM experience

Tools

ERP system

CRM

Job description

Responsibilities

Job Description

Counter Salesperson Responsibilities

• Assist customers with product selection and purchases.
• Provide exceptional service in person and over the phone.
• Process sales transactions and customer orders using the ERP system.
• Coordinate deliveries and communicate estimated arrival times.
• Obtain quotes and lead times from manufacturers and vendors.
• Manage order inquiries and resolve customer issues.
• Build strong relationships with customers, vendors, and suppliers.
• Maintain accurate sales and order records.

We are willing to train motivated candidates with strong customer service skills and transferable experience.

Qualifications

We require:

• Well spoken with a professional appearance.
• Familiarity of building supplies.
• Experience in sales of building materials and millwork preferred.
• Experience with ERP and CRM is a plus.
• Strong mathematical, language, computer and email skills.
• Organizational and multi-tasking skills are essential.
• Some weekend availability required.

Overview

We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts

For compliance purposes for RI transparency, the expected salary range is $20.00-$25.00. Compensation will be based on experience and other factors permitted by law.

Counter Salesperson - Great opportunity to use your customer service skills and knowledge of millwork and building supplies to assist our customers in selecting materials, setting up deliveries and obtaining quotes/lead times.

At RBS, you will have:

• Amazing people to work with that help you succeed.
• Work/life balance with a culture of kindness and respect.
• Company-hosted family events.
• Rewarding careers with supportive management.
• Participation in philanthropic activities in the community.
• Professional Development | On-site & virtual training
• Stability from our long history of success and growth.
• Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
• The opportunity to grow your career and move up the ladder!

Core Values

We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:

• Championing Customer Needs – Prioritize customer satisfaction and service excellence.
• Acting with Honesty and Integrity – Do the right thing, always.
• Following Policies and Procedures – Ensure compliance and consistency.
• Working Safely – Promote a safe and healthy work environment.
• Teamwork – Collaborate, support, and treat others with respect

Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.

EOE, including but not limited to disability and veteran status.

For more information, call: 631.591.8100