Counter Sales

Mid-City Lumber Co Ltd; Linn Creek (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Mid-City Lumber, Ltd. seeks a Counter Sales Representative to be the front line of the business. You will assist contractors and DIYers in selecting wood species, grades, and quantities for projects, drawing on solid lumber knowledge and math skills.

You will process sales and quotes using specialized software, calculate board footage, and coordinate with yard staff to ensure accurate, safe loading of orders. Join a team with a friendly culture and strong growth opportunities.

Qualifications

• Solid grasp of wood species (Cedar, Fir, Pine), grades and dimensions.
• Ability to quickly calculate square footage, linear footage, and waste factors for customer estimates.
• A thick skin and a helpful attitude; handle the morning rush of busy contractors.
• Familiarity with related building materials like decking, siding, and insulation.
• Handling phone inquiries while managing in-person customers.

Responsibilities

• Order Specification: determine project needs and suggest correct fasteners, hardware, and accessories.
• POS Management: process sales, quotes, and will-call tickets with industry software.
• Technical Sales: calculate board footage and provide pricing from lumber markets.
• Yard Coordination: communicate with yard staff to pull and load orders safely.
• Merchandising: keep showroom stocked, labeled, and clean, especially high-turnover items.
• Lead Generation: identify high-volume contractors and relay to Outside Sales.

Skills

Lumber literacy

Mathematical accuracy

Customer service

Product knowledge

Multitasking

Education

Experience

High School Diploma

Tools

Spruce

Epicor

BizTrack

Job description

Mid-City Lumber, Ltd. is a longstanding Mid-Missouri business that has served local contractors and homeowners since 1969. With convenient locations in Columbia, Jefferson City, Boonville, Sedalia, and Linn Creek, we pride ourselves on being a trusted resource for quality building materials and expert guidance. Our team is built on a "people first" philosophy, offering a casual, family-oriented work environment where helping our customers get the job done right is our top priority. We are currently looking for dedicated individuals to join our crew and help us continue our mission of providing fast, reliable service to the communities we call home.

Mid-City Lumber Hiring Highlights

• Established Local Roots : Serving Mid-Missouri for over 50 years with a strong reputation for customer service.
• Team Atmosphere : Known for a supportive, friendly culture with a "roll with the punches" attitude to meet customer needs.
• Multiple Locations : Opportunities across mid-Missouri, including a specialized Design Center in Osage Beach.
• Professional Growth : A place where "Our People - Your Resource" isn't just a slogan, but a commitment to expertise and training.

A Counter Sales Representative in a lumber yard is the "front line" of the business. Unlike a typical retail clerk, this role requires technical knowledge to help contractors and DIYers select the right species, grades, and quantities of wood for specific structural or aesthetic projects.

Responsibilities

• Order Specification : Consulting with customers to determine their project needs (e.g., pressure-treated for decks vs. kiln-dried for framing) and suggesting the correct fasteners, hardware, and accessories.
• POS Management : Processing sales, quotes, and "will-call" tickets using industry-specific software (like Spruce, Epicor, or BizTrack).
• Technical Sales : Calculating "board footage" and providing accurate pricing based on current lumber commodity markets.
• Yard Coordination : Communicating via radio or computer with yard staff to ensure orders are pulled correctly and loaded safely into customer vehicles.
• Merchandising : Keeping the retail showroom stocked, labeled, and clean-specifically managing high-turnover items like tape measures, saw blades, and structural screws.
• Lead Generation : Identifying high-volume contractors and passing their information to the Outside Sales team for long-term account management.

Qualifications

• Lumber Literacy : A solid grasp of wood species (Cedar, Fir, Pine), grades and dimensions (nominal vs. actual).
• Mathematical Accuracy : Ability to quickly calculate square footage, linear footage, and waste factors for customer estimates.
• Customer Service : A thick skin and a helpful attitude; the ability to handle the "morning rush" of busy contractors who need to get back to the job site.
• Product Knowledge : Familiarity with related building materials like composite decking (Trex/Azek), siding, and insulation.
• Multitasking : Handling phone inquiries while simultaneously managing a line of in-person customers.

Education

• Experience : 1-3 years in retail sales or construction. Many top performers are former "field" workers (framers or carpenters) looking to move into an indoor role.
• Education : High School Diploma required.

As a condition to your employment with Mid-City Lumber, you acknowledge that Mid-City requires that a drug test be preformed within 72 hours of your acceptance of the offer of employment set forth in this letter. You further acknowledge that if you (a) refuse to submit to any requested drug test for any reason, (b) test positive for the presence of illegal drugs, or (c) fail to take the test within 72 hours, the offer made to you in this letter may be rescinded by Mid-City without liability. Also a condition of employment by Mid-City, you hereby authorize Mid-City to conduct a background check prior to the Commencement Date. You acknowledge and agree that the offer of employment set forth in this letter is contingent uponthe completion of a background investigation to the satisfication of Mid-City.