Counter Sales

Scott Electric Company; Erie (Erie County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

ESOP

Employee discount

Tuition reimbursement

Paid holidays

Flexible spending account

Referral program

Employee assistance program

Job summary

Scott Electric in Erie, PA is seeking a full-time Counter Salesperson to assist customers at the sales counter, provide product knowledge, process orders, and ensure excellent service.

This in-person role requires strong knowledge of electrical products, effective communication with contractors and walk-in customers, and the ability to multitask in a fast-paced environment.

The position involves daily use of the company sales system, stock coordination, and adherence to safety policies.

Qualifications

• High school diploma or equivalent; technical or trade background preferred.
• Basic knowledge of electrical products (wiring, conduit, breakers, lighting, fittings).
• Strong customer service and communication skills; ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers at the sales counter and assist professionally.
• Provide product information and recommend electrical supplies and solutions.
• Process sales orders, invoices, and returns in the sales system.

Skills

Customer service

Communication

Product knowledge

Multitasking

Education

High school diploma

Tools

Infor Cloud Suite Distribution

Job description

Overview

Founded in 1946 in the city of Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the United States and has grown into a thriving business with storefront locations throughout Pennsylvania, Maryland, Ohio, and West Virginia. Opportunities exist for career-oriented individuals who are interested in successfully serving a customer base of electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.

At Scott Electric Company, we’re committed to creating an inclusive workplace. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value the diverse perspectives and talents each person brings and believe that our differences make us stronger.

All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant (Non-Compete, Non-Disclosure).

Scott Electric

has a current opening at our Erie, PA branch for a Full-Time Counter Salesperson (Monday-Friday 8:00AM-5:00PM).

Job Summary

The Counter Salesperson is responsible for assisting customers at the sales counter, providing product knowledge, processing orders, and ensuring excellent customer service. This role requires strong knowledge of electrical products, the ability to recommend solutions, and effective communication with contractors, electricians, and walk-in customers.

Responsibilities

• Greet customers and assist them at the sales counter in a professional and friendly manner
• Provide product information and recommend appropriate electrical supplies and solutions
• Process sales orders, invoices, and returns using the company’s sales system
• Maintain up-to-date knowledge of electrical products, materials, and industry trends
• Coordinate with warehouse staff to ensure timely order fulfillment
• Handle customer inquiries, pricing requests, and product availability
• Assist with stock replenishment and product displays at the sales counter
• Resolve customer issues and ensure a high level of customer satisfaction
• Follow company policies regarding sales, safety, and operations

Requirements

• High school diploma or equivalent (technical or trade background preferred)
• Basic knowledge of electrical products such as wiring, conduit, breakers, lighting, and fittings
• Strong customer service and communication skills
• Ability to multitask and work in a fast‑paced environment
• Basic computer skills

Preferred

• Experience working with electricians and contractors
• Technical or trade background
• Familiarity with electrical codes and common industry terminology
• Previous experience in electrical supply, construction materials, or wholesale distribution
• Experience with Infor Cloud Suite Distribution software

Must submit a background check and drug testing

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Referral program
• Employee assistance program
• Employee discount
• Flexible spending account
• Tuition reimbursement
• Paid holidays
• Employee Stock Ownership Plan (ESOP)

Schedule

• 8-hour shift

Work Location: In person