Counter Sales

Inline Electric Supply Company, Inc. in; Auburn (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee Stock Ownership

Collaborative environment

Career growth

Comprehensive benefits

Education reimbursement

Job summary

Inline Electric Supply Company is hiring a Counter Sales role in Auburn to pull stock materials and sell to customers. The position emphasizes excellent customer service, multitasking, and teamwork in a fast-paced environment within an employee-owned company.

The role requires high school diploma and valid driver's license, with the ability to work independently or with the team while following safety and company procedures. Join a community-minded organization that values ownership and growth.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record.

Responsibilities

• Greet customers courteously and professionally.
• Assist walk-in customers with product recommendations and solutions.
• Take customer orders accurately and follow up as needed.
• Pull stock materials for counter orders accurately and timely.
• Answer phones and respond to inquiries about orders and products.
• Notify customers of order arrivals on the day of receipt.
• Process product returns per company procedures.
• Resolve customer complaints with escalation when needed.
• Maintain a clean, organized, and safe counter area.
• Support cycle counts and inventory activities as assigned.
• Work independently and with the team to meet needs.

Skills

Customer service

Organization

Multitasking

Problem solving

Teamwork

Education

High school diploma

Driver's license

Job description

Counter Sales (Food Services)

Counter Sales Join our Employee-Owned Team!

What Makes Inline Electric Supply Company Amazing?

Were more than just a workplace, were a community of passionate professionals united by a shared commitment to excellence in the electrical distribution industry. As an employee stock-owned company (ESOP), every team member is an owner. Your hard work doesnt just support the companys growth, it directly contributes to your own success and future. When we thrive, you thrive!

Why Work with Us?

At Inline Electric Supply, youll thrive in a collaborative, growth-oriented environment where your contributions truly matter. Join a team that values hard work, customer service, and employee ownership as the foundation of our success.

The Counter Sales position is responsible for pulling and selling stock materials to customers. A Counter Sales representative should have excellent customer service skills and must be able to multitask.

Essential Functions:

• Greet all customers in a courteous, professional, timely, and helpful manner
• Assist walk-in customers with product recommendations and solutions
• Take customer orders accurately and follow up as needed
• Pull stock materials for customer counter orders in a timely and accurate manner
• Answer phones and respond to customer inquiries regarding orders and products
• Monitor calling queue and notify customers of order arrivals the day of receipt
• Process product returns in accordance with Inline Electric Supply procedures
• Expedite and resolve customer complaints and escalate to Counter Sales Manager when needed
• Perform daily housekeeping to maintain a clean, organized, and safe counter area
• Assist with cycle counts and inventory activities as assigned
• Work independently and collaboratively with team members to meet customer and operational needs
• Follow all company safety policies, procedures, and compliance requirements
• Perform all other duties as assigned by department manager or leadership team

Required Skills:

• Excellent customer service skills
• Organization skills
• Ability to multitask
• Ability to be a problem-solver
• Able to work independently or in a team setting

Education and Experience:

• High school diploma or equivalent
• Valid drivers license with approved clean driver vehicle report

Physical Requirements:

• Ability to sit, stand, and walk for prolonged periods of time
• Ability to lift, push, pull, and carry 30 lbs. or more
• Ability to climb, crouch, reach, and grasp
• Ability to listen and speak clearly and effectively

What We Offer:

• Employee Stock Ownership: Be a part-owner of a thriving company.
• Collaborative Environment: Work in a supportive, team-focused atmosphere.
• Career Growth: Opportunities to learn, develop, and advance in the electrical distribution industry.
• Values-Driven Culture: A workplace that prioritizes relationships, safety, and customer satisfaction.
• Comprehensive Benefits Package:
  Medical, dental, and vision insuranceLife insurance401(k) retirement planChildcare reimbursement programEducation reimbursement programCorporate chaplain servicesEmployee referral bonus programAnd more!
  *Some benefits may have additional termsplease contact us for more details.

This is more than a job, its a chance to grow your career and be part of something bigger. Join a team that values hard work, strong relationships, and employee ownership.