Counter Person - Open City

Tryst Trading Company; Washington (District of Columbia); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Matching

Dining Perks

Growth Opportunities

Transportation Allowances

Job summary

Tryst Trading Company in Washington, DC is seeking a friendly Counter Person to greet guests, take to-go orders, and collect payments at our DC-area cafe. You will work closely with baristas and servers to ensure accurate orders and a smooth guest experience.

The ideal candidate has prior cafe or restaurant service, strong English communication, and the ability to multitask in a fast-paced environment. This on-site role offers opportunities for growth and employee benefits.

Qualifications

• Previous Café or restaurant experience is a plus.
• Must be organized and able to multitask.
• Strong oral communication skills in English.

Responsibilities

• Greet and assist guests; take to-go orders and collect payments.
• Handle Counter POS cash drawer and payments.
• Assist Barista with coffee and beverage prep.
• Maintain clean and stocked counter displays and bakery cases.
• Support servers with running food and bussing tables.
• Follow food safety practices and keep work area safe.

Skills

Customer service

Communication skills

English proficiency

Education

High School degree

Tools

POS system

Job description

The Tryst Trading Company food group is looking for a Counter Person to join our team of amazing individuals who share a genuine passion for creating and serving great food and drinks, and who enjoy working in a place that promotes a culture of building meaningful connections with our guests and amongst our staff.The ideal candidate is personable, a good communicator, well organized, works well with others, and shares our Core Values, which are listed in the qualifications below. The Counter Person duties include, but are not limited to:Greet and assist all guests as needed.Anticipate and respond quickly to all guest needs.Take Togo Counter food and beverage orders and collect payments.Responsible for Counter Point of Sale (POS) cash drawer.Have detailed knowledge of all food and beverage menu items including key ingredients, common allergens, and menu pairing suggestions.Ensure Pickup orders are correct, complete and timely.Assist Barista in preparing coffee, tea and other beverage items.Assist Servers with running food and beverages, and bussing guest tables.Ensure Counter displays and bakery cases are properly maintained and stocked.Monitor bakery items, and alert the Manager on Duty (MOD) of low stock counts.Constantly maintain a clean and safe work environment.Perform assigned Running Sidework, and Closing Sidework duties.Perform tasks or duties as directed by the MOD.Be mindful of, and follow good food safety practices.Ensure guests have an enjoyable experience from the moment they arrive till the time they leave.Enjoy and promote an environment where one can build meaningful connections.Benefits for Full Time-Eligible Employees include: Employer sponsored Med, Dental, Vision Insurance, Paid Vacation, and employer matching 401(k). All Employees enjoy: Transportation Allowances, Dining Perks, and Growth Opportunities. We encourage and foster internal promotion and career potential.The Growth Path for a successful Counter Person is to (Barista) > Server > Managing Server > FOH Restaurant Manager > AGM > GM > Central Management Positions.Strong oral communication skills in English are required.Previous Café or Restaurant experience is a big plus.Adept at learning and memorizing - will be required to know menu items.High School degree preferred.Must be organized and able to multitask.Must be able to stand for long periods of time.Must work well under pressure.Must be able to lift 30 lbs.Must possess our Core Values of being unpretentious, fun at heart, passionate, mindful in the moment, and demonstrating an all-for-one-and-one-for-all attitude.The Tryst Trading Company family of restaurants includes Tryst, The Diner, Open City, The Coupe, and Open City at the National Cathedral. The Tryst Trading Company is an Equal Employment Opportunity Employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the Company's commitment to the principles of fair employment and the elimination of all discriminatory practices.