Counter Parts Sales

iTA Truck Sales & Service LLC; Slidell (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Kids for the Future in Slidell, LA is seeking a Parts Associate to respond to customer requests for all parts sales. The role requires handling parts orders, researching inventory, retrieving parts for customers, and preparing orders for delivery with accuracy and speed.

Responsibilities include core returns management, documenting returns for credit, and coordinating with the parts team to maintain stock levels.

Qualifications

• 2 years of experience in a parts department
• Strong customer service skills for internal and external customers
• Must be able to lift and pull up to 20-30+ pounds regularly
• Excel proficiency for ordering, tracking and monitoring status or orders and returns

Responsibilities

• Order Parts/Intake Parts Orders: Receive and ensure all orders are complete
• Researching parts on computer software
• Retrieving parts for customers
• Preparing parts orders for delivery
• Core Returns Management: Document return cores and track core returns to ensure proper credit applied

Skills

Active Listening

Reading Comprehension

Oral Comprehension

Oral Expression

Speech Clarity

Speech Recognition

Written Comprehension

Vision

Coordination

Time Management

Education

High School Diploma (or GED or High School Equivalence Certificate)

Tools

Excel

Job description

• Job Category Parts
• Employee Type FT Exempt
• Manage Others No

Position summary:

Responds to Customer requests for all parts sales. Responsibilities: While responsibilities may vary, the following are general duties that may or may not be required of a particular employee in this position.

• Order Parts/Intake Parts Orders: Receive and ensure all orders are complete.
• Researching parts on computer software.
• Retrieving parts for customers.
• Preparing parts orders for delivery.
• Core Returns Management: Document return cores and track core returns to ensure proper credit applied.

Qualifications:

• Experience in a Parts Department with good understanding of inventory management – 2 years.
• Customer Service skills: Able to deal effectively with our internal customers, as well as external customers.
• Dependable worker able to carry out a series of work instructions without constant supervision.
• Must be physically able to lift and pull up to 20-30+ pounds regularly in order to stack and load parts onto pallets.
• Computer literacy – Excel - able to navigate different programs for ordering, tracking and monitoring status or orders and returns.

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity – The ability to speak clearly so others can understand.
• Speech Recognition – The ability to identify and understand the speech of another person.
• Written Comprehension – The ability to read and understand information and ideas presented in writing.
• Vision – The ability to see details at close range (within a few feet of the observer).
• Coordination - Adjusting actions in relation to others' actions.
• Time Management - Managing one's own time or the time of others.

Attributes:

• Static Strength - The ability to exert maximum muscle force to lift (20-30+ lbs.), push, pull, or carry objects.
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Sitting for long periods of time required for computer work, order, researching parts, etc.
• Going from sitting to standing repeatedly throughout the day.

Experience and/or Education: High School Diploma (or GED or High School Equivalence Certificate); None This position is an indoor administrative position with a computer work station accounting for approximately 80-90% of the work day. Exposure to outdoor conditions will be encountered for 10-20% of this incumbents workday as they are intaking and processing the parts for delivery.