Count Team Member - Full Time

PENN Entertainment, Inc.; Bay St. Louis, Biloxi (MS, MS); On-site; USD 21,000 - 30,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Count Services professional in Bay St. Louis, MS. The role focuses on accurate currency handling, verification, and secure management of all cash drops and related assets.

The position requires a high school diploma or GED. You will operate currency counters, adhere to gaming and safety rules, and support team members in a fast-paced casino environment.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training.
• Must be able to work in a fast-paced environment and enclosed area.
• Ability to work nights, holidays, and weekends as needed.
• Basic Microsoft Office experience (Word, Excel, Outlook) is preferred.

Responsibilities

• Maintain knowledge of gaming laws and regulations applicable to Count Services.
• Count and verify currency, drop boxes, and tickets with accuracy.
• Operate currency counter machines and report issues to leadership.
• Transport money to vault and ensure secure handling per guidelines.
• Support Count Team leadership and assist on special projects as needed.

Skills

Cash handling

Currency counting

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Currency counting machines

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for maintaining knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Count Services Department.
• Adheres to schedules as outlined by Count Team leadership.
• Collects slot drop and bill validator drop.
• Counts and verifies all Table Games drop boxes, Slot Machine bill Validators, and Food and Beverage drop.
• Performs slot weighing and coin wrapping process.
• Transports wrapped and counted money to vault.
• Pulls, secures, and transports bill validator boxes from slot machines to collect and count currency and tickets.
• Replaces bill validator boxes in slot machines.
• Operates currency counter machines to count currency.
• Counts currency by hand. Accurately completes count process according to compliance and established guidelines. Reports issues to Count Team leadership.
• Assists in special projects pertaining to count services duties as necessary.
• Assists Boomtown Biloxi as needed and assigned.
• Performs job duties safely and report any potential safety hazards to Count Room leadership.
• Prepares appropriate paperwork and makes necessary computer entries. Reports any issues to Count Team leadership.
• Maintains a clean and stocked work area in accordance with established compliance and safety guidelines.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• Must be at least 21 years of age.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must be able to work in an enclosed and secured area.
• Must be able to work in a fast-paced environment.
• Must be able to work nights, holidays, and weekends, as needed.
• Must have previous experience handling large amounts of money. Experience with currency counting machines is preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must have basic Microsoft Office experience (Word, Excel, Outlook, etc.).
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.