Count Room Manager

Presque Isle Downs Casino; Millcreek Township (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance (including Vision and

Dental

Job summary

Presque Isle Downs & Casino in Erie, PA, seeks a Count Room Manager to ensure accurate daily drop/count of slot and table game revenues and to lead the Drop/Count Team in compliance with PGCB regulations.

The role requires coordinating the team, enforcing policies, and managing attendance and scheduling, with a focus on accuracy and operational security in a fast-paced casino environment.

Qualifications

• High school diploma or equivalent is required.
• Minimum of three years supervisory or management experience with money handling preferred.
• Must obtain and maintain Pennsylvania Gaming Control Board licensure.

Responsibilities

• Oversee the drop/count process for slot and table games to ensure accuracy.
• Supervise Drop/Count Team and enforce company policies and procedures.
• Chart attendance, approve weekly schedules, and manage vacations.

Education

High School Diploma or equivalent

Three years supervisory or management experience with money handling

Job description

Presque Isle Downs & Casino, conveniently located off of I90 in Erie, PA, features table games, slots, sportsbook, entertainment, live thoroughbred horse racing, and year-round simulcast racing. The casino features the latest technology and amenities designed for guest comfort and expectations. The property features three restaurants, including two award-winning restaurants - Churchill’s Bourbon & Brew and LBV Steakhouse. If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

Benefits of being a PID team member…

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match – 100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

JOB SUMMARY

The Count Room Manager is responsible for ensuring the slot drop is completed and count of the slot drop is accurate and completed each day. Candidate is also responsible for ensuring that drop and count of the table games is accurate and completed each day.

Candidate will be responsible for the conduct of all Drop/Count Team members and the tasks assigned to the Drop/Count Team. The Count Room Manager is responsible for ensuring that the Drop/Count Team members adhere to the company policies and procedures as well as following the PGCB regulations and standard operating procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Candidate is responsible for all duties required to ensure the replenishment, service and drop and count of all gaming voucher redemption units throughout the property.
• Candidate is responsible for all duties required to ensure drop and count of the lottery machine’s funds.
• Candidate may assist with placement and service on self-bet race machines.
• Candidate is responsible for all duties required to ensure drop and count of the self-bet race betting machines’ funds.
• Candidate is responsible for all duties required to ensure the drop and count of all slot machine revenue throughout the property.
• Candidate is responsible for all duties required to ensure the drop and count of all table games revenue throughout the property.
• Candidate is responsible for ensuring that the Drop/Count Team is in compliance with all count and drop state regulations and internal controls.
• Candidate will be responsible for charting attendance, issuing corrective actions, and approval of weekly schedules and vacations.

SUPERVISORY RESPONSIBILITIES

The Count Room Manager is responsible for any disciplinary action, reports and the hiring and firing of Drop/Count Team personnel.

REQUIRED SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Must possess intermediate PC skills. Microsoft Office experience required.

EDUCATION AND EXPERIENCE

High School Diploma or equivalent. Minimum of three years’ supervisory or management experience with money handling is preferred.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is moderate. Candidate will be exposed to smoke when on the casino floor and in the cage. Candidate must be able to work in a fast-paced, stressful, and physically demanding environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be required to stoop, kneel, stand, climb, crouch or crawl for extended periods of time. Employee is required to lift and carry up to 30 lbs. Employee must be able to talk and hear in order to ensure proper communication. This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

We are an equal opportunity employer.