Count Room Lead: Cash Handling & Reporting

The Queen Baton Rouge; Baton Rouge (LA); Hybrid; USD 16,000 - 23,000; Full time

Job summary

The Queen Baton Rouge is seeking a Count Room Associate in Baton Rouge. You will train and supervise count room cashiers, ensure supplies, and manage break times while maintaining strict adherence to gaming procedures and internal controls.

You will oversee all count room paperwork, analyze variances, and communicate daily results to management. The role requires accurate counting, data entry, and collaboration with accounting and slots, with weekend, night, and holiday availability expected.

Qualifications

• Strong math skills and ability to perform accurate calculations.
• Clear verbal communication and the ability to convey information to teammates.
• Attention to detail to ensure accuracy in counting and reporting.
• Ability to read simple instructions and follow procedures.
• Experience with customer service and handling cash.
• Proficiency with computer systems used for reporting and inputting data.

Responsibilities

• Operate count room effectively, including training and direction of count room cashiers.
• Oversee all paperwork and reports generated by the count room; analyze variances and provide daily communication to management.
• Adhere to departmental procedures, internal controls and all gaming procedures; count, sort and strap money by denomination.
• Operate computer system; generate master gaming reports and input slot machine information.
• Perform basic arithmetic to total cash and reconcile figures.
• Load and unload drop boxes; perform post-drop processing per procedures.
• Communicate clearly to ensure surveillance and crewmembers understand procedures; coordinate with Accounting and Slots as needed.
• Comply with Internal Controls, Company and departmental policies and safety regulations.
• May perform duties outside normal scope as needed for efficiency and guest service.

Skills

Math skills

Communication

Attention to detail

Reading comprehension

Customer service

Cash handling

Computer literacy

Tools

Computer systems

Job description

The Queen Baton Rouge is seeking a Count Room Associate in Baton Rouge. You will train and supervise count room cashiers, ensure supplies, and manage break times while maintaining strict adherence to gaming procedures and internal controls.

You will oversee all count room paperwork, analyze variances, and communicate daily results to management. The role requires accurate counting, data entry, and collaboration with accounting and slots, with weekend, night, and holiday availability expected.