Count Room Clerk (Substitute)

Genting New York LLC; New York (NY); Presencial; USD 41 000 - 55 000; Tempo integral

Resumo da oferta

Resorts World New York City is seeking a Count Room Coordinator to manage currency and vouchers, weigh and wrap items, and assist in reconciling count inventories. This role requires strict adherence to procedures, strong math skills, and professional customer interactions in a fast-paced gaming environment.

The position emphasizes cash handling, reporting accuracy, and compliance with NY Lottery regulations, with a focus on maintaining neat presentation and reliable teamwork.

Qualificações

• Must be at least 18 years old with a high school diploma or equivalent.
• Ability to obtain license pursuant to New York State Lottery regulations.
• Experience with cash handling and counting currency preferred.
• Excellent math and reporting skills.

Responsabilidades

• Collect, count and bundle vouchers and currency from gaming machines and bill acceptors.
• Fill orders for booth fills and transports to cage locations; obtain signatures on fill docs.
• Perform machine operator duties: count, sort by denomination, enter into counting machines, strap and seal currency.
• Weigh and wrap process using Glory machines.
• Comply with policies, procedures, controls and regulations; attend trainings.
• Provide outstanding customer and employee relations and present a neat appearance.
• Perform other duties as assigned.

Conhecimentos

English fluency

Attention to detail

Mathematical calculations

Customer service

Physical stamina

Formação académica

High school diploma or equivalent

Ferramentas

Glory machines

Descrição da oferta de emprego

Job ResponsibilitiesThis Count Room Coordinator is responsible for pulling, weighing wrapping slot drop revenue, stacking all currency, counting all chips and tokens, recording the receipts from all games, and assist in reconciling the count inventory. Essential DutiesCollect, count and bundle vouchers and currency from gaming machines and bill acceptors.Fill orders for booth fills and transports to cage locations; obtains proper signatures on fill documentation from cashiers and/or slot booth personnel; collects all bulk coin transfers from slot booths and cashiers.Perform the following machine operator duties as assigned: accumulates currency to be counted and sorted by denomination; enters currency into the machine for count verification; straps counted currency; and seals all currency in plastic. Weigh and Wrap process using Glory machinesComply with all department and company policies, procedures, internal controls and government regulations.Attend periodic meetings and training sessions.Demonstrate and provide outstanding customer and employee relations at all times.Present oneself in a neat and clean appearance at all times.Perform other duties as assigned.Job RequirementsTo perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical and Mental Demands:The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.Language Skills:Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.Mathematical Skills & Reasoning Ability:Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.Work Environment:The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases too loud. Must be able to interact with internal and external guests in a professional manner.Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.Work/Educational ExperienceMust be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations.Six (6) months experience through on-the-job training preferred.Pay Transparency: $29.85 - $39.81Working at Resorts World:Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.