Count & Drop Team Lead for Casino Operations

Soboba; San Jacinto (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k Plan

Life Insurance (employer paid)

Job summary

Soboba Casino Resort seeks a Count Drop Team Supervisor to lead the Count Drop Team, ensuring accurate daily counts and compliance with internal controls and gaming regulations. The role involves training, scheduling, and performance coaching to maintain operational integrity.

The supervisor will monitor operations, safeguard assets, and coordinate with management to optimize staffing and processes, while maintaining reliable attendance and meeting business demands.

Qualifications

• Must be 21+ years old.
• HS diploma or equivalent required.
• Proficient in Microsoft Excel, Word and Outlook.
• Proficient in Kronos Payroll system and ADP.
• Experience with MPS/MPX Cummins currency counter systems (2+ years).
• Experience with IGT drop utilities and Oasis 360 interfaces (3+ years).
• Minimum 3 years of lead/supervisory experience in count and drop operations.

Responsibilities

• Lead and develop the Count Drop Team to ensure accurate counts and compliance with internal controls and gaming regulations.
• Maintain attendance records and issue counseling documentation per policies.
• Hire, train, schedule, evaluate, and coach team members.
• Ensure daily count/drop activities are accurate and compliant with all regulations.
• Safeguard company assets and report equipment malfunctions to management.
• Maintain route/schedule adherence and review daily shift reports.
• Remain physically present with reliable attendance as required.

Skills

Team leadership

Staff training

Attendance management

Excel proficiency

Kronos payroll system

IGT drop/count tools

Education

High School diploma or equivalent

Tools

ADP system

Job description

Soboba Casino Resort seeks a Count Drop Team Supervisor to lead the Count Drop Team, ensuring accurate daily counts and compliance with internal controls and gaming regulations. The role involves training, scheduling, and performance coaching to maintain operational integrity.

The supervisor will monitor operations, safeguard assets, and coordinate with management to optimize staffing and processes, while maintaining reliable attendance and meeting business demands.