Count & Drop Team Lead — Casino Operations

Soboba Casino; San Jacinto (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k Plan

Medical available to employees

Paid Time Off

Job summary

Soboba Casino is seeking a Count Drop Team Supervisor in San Jacinto, CA. The role provides leadership and professional development for the Count Drop Team, ensuring accurate counts and compliance with internal controls and gaming regulations.

The supervisor also coordinates with management to optimize operations and asset protection. The ideal candidate will have lead and CDT supervisory experience in count/drop environments, along with proficiency in payroll and casino software systems.

Qualifications

• Must be 21 years of age or older.
• High School diploma or equivalent, required.
• Proficient on Microsoft Excel, Word and Outlook, required.
• Proficient on Kronos Payroll system.
• Proficient on ADP system.
• Minimum two (2) years’ operating MPS or MPX Cummins currency counter MPS 4100, 8200 series.
• Minimum two (2) years’ experience utilizing IGT “drop utility”, “CTA table drop” and IGT ezpay, Aristocrat Oasis 360 count interface, Pit boss, Bally’s SDS, CMP.
• Minimum three (3) years of Lead experience related to count and drop experience or any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Minimum (2) years of CDT supervisory experience, preferred.
• Must be able to provide evidence of eligibility to work in the United States of America.

Responsibilities

• On a daily basis, ready to fill in on the Drop and Count team.
• Maintain accurate attendance records and issues the appropriate counseling documentation for points accruals according to casino policies and procedures.
• Manage, train, counsel and develop count/drop team so they can perform assigned duties effectively, efficiently and in accordance with the policies and procedures.
• Monitor and review all aspects of the count and drop team areas of operations for compliance with all applicable gaming regulations, internal controls and procedures. The drop and count must be done daily, accurately and in compliance.
• Maintain and operate an efficient operation through utilization of equipment, manpower and coordination with involved departments and planning with management. Report all malfunctioning equipment to the Count Drop Team Manager immediately.
• Maintain and ensure adherence to Count/Drop route and schedule.
• Review and maintain electronic copies of daily shift reports.
• Protect and safeguard the company assets.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Skills

Lead experience

CDT supervisory experience

Education

High School diploma or equivalent

Tools

Excel

Word

Outlook

Kronos Payroll

ADP system

IGT drop utility

CTA table drop

IGT ezpay

Aristocrat Oasis 360

Pit boss

Bally’s SDS

CMP

Job description

Soboba Casino is seeking a Count Drop Team Supervisor in San Jacinto, CA. The role provides leadership and professional development for the Count Drop Team, ensuring accurate counts and compliance with internal controls and gaming regulations.

The supervisor also coordinates with management to optimize operations and asset protection. The ideal candidate will have lead and CDT supervisory experience in count/drop environments, along with proficiency in payroll and casino software systems.