Counselor Technician

Stride, Inc.; Michigan; Remote; USD 50,000 - 95,000; Full time

Job summary

Stride, Inc. seeks a Counselor Technician for its online education platform in Michigan, focusing on providing administrative and technical support to school counselors. This full-time remote position requires data entry expertise and experience with high school students, offering competitive compensation based on qualifications and experience.

Benefits

Remote Work Flexibility

Diverse Work Environment

Qualifications

• 5 years of related experience in education or administrative roles.
• Proficiency in Microsoft Excel and database systems preferred.
• Experience working with high school students.

Responsibilities

• Provide administrative support to school counselors.
• Manage data entry and prepare reports as required.
• Serve as point of contact for assigned students and families.

Skills

Communication

Data Entry

Customer Service

Education

High School Diploma or GED

Associate’s Degree or Professional Certificate

Tools

Microsoft Office Suite

Database Systems

Job description

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Job Description

RESIDENCY REQUIREMENT: Must reside in Michigan.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

Passionate Educators are needed at the Stride K12 partner school, Highpoint Virtual Academy of Michigan (HVAM). We want you to be a part of our talented team!

The mission of Highpoint Virtual Academy of Michigan (HVAM) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

The Counselor Technician support operations focuses on processes and teams including: general office administration and clerical support; reception/telephone/switchboard; mailroom & filing support.

This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 8-4 or as defined by the school.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Provide administrative and technical support to school counselors;
• This position requires about 80-90% data entry
• Prefers knowledge of Texas Transcripts and PEIMS is a plus
• Help manage counseling programs in all counseling domains and responsibilities;
• Serve as a key point of contact for assigned students in certain programs like dual credit or third party. Contact students and families on a monthly basis through phone calls, and emails to check in with students regarding matters related to the assigned program.
• Act as a key resource in the development of the counseling department;
• Work in conjunction with the counselor to enter data into grad plans.
• Enter and updates historical transcripts in district records system.
• Attend and proctor testing, as assigned.
  
  

Required Experience

• Five (5) years of related experience AND
• High School diploma or GED, Associate’s degree, or professional certificate
• Equivalent combination of education and experience
  
  

Required Qualifications

• Experience working with high school students
• Experience providing service/support primarily via telephone and email
• Proficiency in Microsoft Office Suite with emphasis on Excel, web-based search engines, and database systems
• Ability to clear required background check
  
  

Preferred Qualifications

• High School diploma or GED, Associate’s degree, or professional certificate
• Three (5) years of experience
  
  

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a remote position
  
  

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [e-mail].

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  E-Learning Providers

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