Counselor in Charge (CIC)

Health & Human Services; North Carolina; Hybrid; USD 50,000 - 88,000; Full time

Benefits offered by this job

Hybrid-teleworking schedule

Job summary

Health & Human Services in North Carolina seeks a Rehabilitation Counselor Supervisor to lead rehabilitation services in the Wilmington Unit (New Hanover County). The role oversees high volumes of referrals, guiding counselors, and ensuring services align with state and federal policies to help individuals achieve competitive employment.

The position requires a Master’s degree in rehabilitation counseling or equivalent, two years of experience, or CRCC certification with two years.

Qualifications

• Master’s degree in rehabilitation counseling or counseling with two years of experience as a rehabilitation counselor or CRCC certification with two years of experience.

Responsibilities

• Develop and supervise a program of rehabilitation services for eligible consumers.
• Provide guidance, supervision, and job placement assistance to counselors.
• Oversee casework, review and approve casework for staff, monitor caseloads and outcomes.
• Establish networks with providers, employers, and community resources.
• Manage administrative duties including documentation, caseload management, budgeting, and meetings.
• Participate in training and professional development activities.

Education

Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution

Job description

Rehabilitation Counselor Supervisor (NS)

Position Number 60055069 Grade NC13.

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

Description of Work

The Counselor in Charge is located in the Wilmington Unit (New Hanover County) and is responsible for providing vocational rehabilitation services to eligible individuals with disabilities, supporting them in achieving and maintaining competitive employment.

The role manages a high volume of monthly referrals and delivers services in accordance with State, Federal, and Agency policies and guidelines. The incumbent exercises independent judgment in casework decisions, except in instances requiring approval by the Unit Manager, Chief of Policy, or other designated authority.

This position also provides guidance and instruction to assigned counselors on casework issues, reviews and approves casework for designated Rehabilitation Counselor I staff, and monitors assigned caseloads for outcome goals, budgets, and overall program management. Caseload assignments for casework approval are determined by the Unit Manager based on unit needs.

• Develop and implement individualized plans of rehabilitation services for eligible consumers.
• Orchestrate and oversee the provision of planned services.
• Directly provide guidance and counseling and job placement assistance.
• Develop and maintain networks of service providers, employers, and community resources.
• Engage in various administrative duties (including case service documentation, caseload management, program and fiscal planning, and staff and other administrative meetings).
• Participate in training and professional development activities.
• Provide casework supervision for non-independent counselors as assigned.
• Provide casework consultation and approval of successful outcomes to all counselors as designated and ensures services are provided to eligible consumers.

Salary and Benefits

Salary Grade Range: $50,088 - $87,654

Recruitment Range: $50,088 - $72,000

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the closing date.

Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick leave, and community service leave. In addition, paid parental leave is available to eligible employees.

Eligibility and Requirements

Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; or Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; or an equivalent combination of education and experience.

Necessary Special Requirement: Successful completion of the agency requirements for independent counselor status.

Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.

Applicants who possess the following skills are preferred: Ability to independently manage and supervise a small program of rehabilitation services; Ability to establish and maintain effective working relationships with clients, family members, peer professional and subordinate professional/support staff.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.