Reporting to the Director of EOF, the EOF Counselor, serves as an academic advisor and provides career, financial aid, personal, and social support to assigned students, referring them to appropriate University resources as needed. The Counselor collaborates with the EOF team to develop and implement student engagement and success initiatives that support the academic achievement and holistic development of EOF scholars. This position provides comprehensive support services from enrollment through graduation in direct support of the mission and goals of the Educational Opportunity Fund Program and the University. The EOF Counselor also assists with the collection, research, and analysis of program data; prepares reports for the Office of the Secretary of Higher Education (OSHE)/EOF Central Office; completes projects and other related assignments.
Principal Duties and Responsibilities
- Serve as the primary case manager and academic advisor for a cohort of EOF scholars.
- Provide comprehensive academic, career, financial aid, personal, and social support services that promote student persistence, retention, and timely degree completion.
- Facilitate the successful transition of incoming EOF first-year, transfer, and readmitted students through individual and group advising sessions.
- Manage all aspects of the assigned student caseload, including enrollment monitoring, roster management, referrals, academic success planning, and student outreach.
- Develop and implement individualized intervention plans for students with less than full-time enrollment, Early Alert notifications, academic probation or dismissal appeals, separation status, and post-graduation transitions.
- Manage the EOF state grant roster for the assigned caseload by verifying student eligibility and enrollment, and awarding, adjusting, or removing EOF grants in NJFAMS in accordance with state regulations and institutional policies.
- Maintain ongoing communication with students to resolve eligibility and verification issues in a timely manner.
- Develop, coordinate, and facilitate student success and leadership programming, including semester unity meetings and wrap-up events, workshops, and other engagement initiatives.
- Serve as the primary liaison to Alumni Affairs and the EOF Alumni Association to strengthen student and alumni engagement.
- Advise the EOF GEMS women's leadership program and coordinate student participation in leadership conferences, professional development opportunities, and related activities, including all registration and logistical arrangements.
- Develop and facilitate workshops and presentations that address academic success, college adjustment, transition, and student development topics to promote student persistence, retention, academic achievement, and overall success.
- Coordinate and oversee the EOF Summer Program hiring process, including the recruitment, selection, onboarding, training, supervision, scheduling, evaluation, and ongoing professional development of summer staff.
- Monitor staff performance, ensure compliance with program and University policies, and provide guidance and support to promote the effective delivery of summer program services.
- Plan, coordinate, and support special events, programs, and initiatives as assigned by the EOF Director.
- Facilitate activities that advance program objectives, foster student engagement, and recognize the academic and personal achievements of EOF scholars.
- Participate in professional development opportunities to strengthen knowledge and skills related to student success, advising, and higher education, while remaining informed of current trends, best practices, and state and federal policies affecting Educational Opportunity Fund programs.
- Direct students to leadership conferences, professional development experiences, and other approved activities, including events that may require evening, overnight, or out-of-state travel.
- Collect, analyze, and maintain program data to support assessment, strategic planning, and continuous improvement initiatives.
- Assist in the preparation of reports and supporting documentation required by the Office of the Secretary of Higher Education (OSHE)/EOF Central Office, including annual reports, program outcomes, statistical analyses, and Foundation donor reports.
- Perform other duties as assigned. Management retains the right to add or change job duties at any time.
Qualifications Required
- Master's degree from an accredited college or university.
- Minimum three years of professional experience in higher education, education, or a related field, preferably serving a diverse student population from backgrounds with limited access to academic and financial resources.
- Demonstrated commitment to equity, social justice, and student success.
- Strong counseling skills.
- Ability to establish rapport with students and work in both individual and group formats.
- Asset-based approach to supporting students, families, and communities.
- Ability to thrive in a fast-paced, ever-changing environment, with minimal supervision.
- Demonstrated experience developing strong working relationships with both internal and external partners.
- Effective communication (verbal and written), interpersonal, organizational, critical thinking, presentation, and leadership skills.
- Strong attention to detail and ability to effectively prioritize deadlines.
- Proficient computer skills, including Google Workspace, email and calendar platforms, Zoom, Adobe, and Navigate/Canvas, with familiarity with internet-based software applications and student information systems such as Workday and Banner, as well as experience with social media design, content creation, and maintenance.
- Ability to work on a flexible schedule as needed to accommodate evening or weekend programming activities.
Preferred
- Previous event planning experience.
- Demonstrated knowledge of financial aid.
- Bilingual (English/Spanish, English/Arabic, or English/Haitian Creole).
Salary Range $76,486.40-$76,486.40 Annual. The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer. Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.
Department BC_Director of Educational Opportunity Fund (EOF) Position Type Professional - Non-Faculty
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Building on a distinguished history dating back to 1908, Montclair State University has evolved from an institution that was a recognized leader in teacher education to an R2 research institution ranked as one of the 100 best public doctoral universities in the nation. The University serves 22,000 undergraduate and graduate students with more than 300 doctoral, master's and baccalaureate programs provided by 13 colleges and schools. Situated on a beautiful 252-acre campus just 12 miles from New York City, Montclair delivers the instructional and research resources of a large public university while retaining the supportive and personalized academic environment that provides a feeling of community more typical of smaller institutions. Montclair State University is proud to be committed to the principle of equal employment opportunity and does not discriminate in its recruitment and employment practices. The University is an inclusive, richly diverse community that fosters mutual respect, tolerance and understanding among all students and employees.