Counseling Technician - Sage Ridge

Harmony Foundation, Inc.; Watkins (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Harmony Foundation, Inc. seeks a Counseling Technician to supervise clients, document interactions in the electronic medical record, and deliver comprehensive orientations to residential programming.

The role supports clinical staff, promotes safety, and helps maintain a recovery-focused environment in a detox/residential setting. You will participate in trainings, lead educational groups, and assist in emergencies following Harmony protocol, while upholding confidentiality and HIPAA

Qualifications

• Ability to relate with detachment and empathy to clients and families.
• Ability to communicate effectively in verbal and written formats.
• CPR/First Aid certification is required or preferred.

Responsibilities

• Supervise clients during assigned shift and provide resources as appropriate.
• Document significant interactions/events in electronic medical record.
• Deliver orientation to residential programming and explain rules and guidelines.
• Support clinical staff and other departments in providing client care.
• Facilitate educational groups and participate in meetings and trainings.

Skills

Empathy

Boundaries

Communication

Cultural sensitivity

CPR/First Aid

Education

High School diploma/GED

Job description

At Sage Ridge, our residential and detox programs rely on consistent structure, safety, and compassionate support. As a Counseling Technician, you will provide day-to-day guidance and supervision to clients, reinforce program expectations, support clinical staff, and help ensure a safe, stable, recovery-focused environment.

What You’ll Do

• Supervise clients during assigned shift and provide resources as appropriate.
• Document significant interactions/events, including clinical shift and general notes in electronic medical record.
• Deliver new clients a comprehensive orientation to residential programming. Ensure that clients understand rules, campus layout, and guidelines for conduct.
• Continually provide education and support to clients regarding program expectations, assignments, and schedules.
• Participate in and promote a positive, supportive, and cooperative team environment.
• Accurately provide clients with appointment times, messages, and assignment support as needed.
• Using Harmony protocol, assist in emergencies, including procedures and drills.
• Aid in client property, campus, and drug dog searches as needed.
• Support clinical staff and other departments in providing excellent client care.
• Facilitate educational groups as needed.
• Conduct client commencement ceremony on Saturday night as scheduled.
• As appropriate, encourage client participation in outings and wellness related activities.
• Safely transport clients to off-campus events, meetings, and appointments as required.
• Attend and actively participate in meetings, trainings, and other professional development opportunities.
• Demonstrate knowledge and competency in ethical standards of the counseling profession.
• Adhere to confidentiality laws including 42CFR Part 2, HIPAA and HITECH as well as Harmony policies and procedures.

Knowledge, Skills & Abilities

• Ability to relate with detachment and empathy to clients and families.
• Demonstrated ability to set and hold boundaries appropriately.
• Ability to communicate effectively in verbal and written formats.
• Skilled in exercising sensitivity to the diverse cultural and situational needs of clients.
• Ability to speak in an effective and professional manner in large and small group settings.
• CPR/First Aid certified.
• Dedication to continued professional development.
• Ability to operationalize organizational values when solving problems and making decisions.
• Ability to make decisions in crisis situations through a trauma informed perspective.
• Authentic commitment to Harmony’s mission and vision, actively working to further organizational objectives.

What You Bring

• A high school diploma or GED equivalent.
• One year of prior work experience in behavioral health is preferred.
• Certified Addiction Technician designation is preferred.

Physical Requirements

• Ability to remain alert and active throughout assigned shifts in a residential setting.
• Physical ability to access all areas of the facility, including stairs.
• Ability to respond to emergencies and participate in drills, including providing CPR/First Aid when needed.
• Ability to lift and/or move up to 50 pounds.

Why You’ll Love Working Here

• Great benefits and perks.
• A supportive, team-based environment focused on client safety, stability, and recovery.

Education

Required

High School or better in Diploma/GED.

Licenses & Certifications

Preferred

CNA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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