Counseling Technician -Harmony

AllHealth Network; Town of Harmony (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Great benefits

Supportive team environment

Job summary

AllHealth Network seeks a dedicated individual to supervise clients in a residential setting, delivering orientation and ongoing support while documenting interactions in the EMR. You will collaborate with clinical staff, facilitate groups, and ensure safety per Harmony protocols.

The role emphasizes trauma-informed care, strong boundaries, and effective communication with clients and families. A high school diploma or GED is required, with preference for Addiction Technician certification and

Qualifications

• High school diploma or GED required.
• One year of behavioral health experience preferred.
• Certified Addiction Technician designation preferred.
• Valid Colorado driver’s license and clean driving record if driving Harmony vehicle.

Responsibilities

• Supervise clients during assigned shift and provide resources as appropriate.
• Document significant interactions/events in electronic medical record.
• Deliver comprehensive orientation to residential programming.
• Provide education and support regarding program expectations, assignments, and schedules.
• Participate in and promote a positive, supportive team environment.
• Provide appointment times, messages, and assignment support as needed.
• Assist in emergencies per Harmony protocol, including drills.
• Aid in client property, campus, and drug dog searches as needed.
• Support clinical staff and other departments in client care.
• Facilitate educational groups as needed.
• Conduct client commencement ceremony on Saturday night.
• Encourage client participation in outings and wellness activities.
• Safely transport clients to off-campus events and appointments.
• Attend meetings, trainings and professional development.
• Adhere to confidentiality laws (42 CFR Part 2, HIPAA, HITECH) and Harmony policies.

Skills

Empathy with boundaries

Effective communication

Crisis decision making

Trauma-informed care

Group facilitation

Mission alignment

Detachment with care

Cultural sensitivity

Team collaboration

Education

High school diploma or GED

Certified Addiction Technician (preferred)

Tools

CPR/First Aid certification

Job description

• Supervise clients during assigned shift and provide resources as appropriate.
• Document significant interactions/events, including clinical shift and general notes in electronic medical record.
• Deliver new clients a comprehensive orientation to residential programming. Ensure that clients understand rules, campus layout, and guidelines for conduct.
• Continually provide education and support to clients regarding program expectations, assignments, and schedules.
• Participate in and promote a positive, supportive, and cooperative team environment.
• Accurately provide clients with appointment times, messages, and assignment support as needed.
• Using Harmony protocol, assist in emergencies, including procedures and drills.
• Aid in client property, campus, and drug dog searches as needed.
• Support clinical staff and other departments in providing excellent client care.
• Facilitate educational groups as needed.
• Conduct client commencement ceremony on Saturday night as scheduled.
• As appropriate, encourage client participation in outings and wellness related activities.
• Safely transport clients to off-campus events, meetings, and appointments as required.
• Attend and actively participate in meetings, trainings, and other professional development opportunities.
• Demonstrate knowledge and competency in ethical standards of the counseling profession.
• Adhere to confidentiality laws including 42CFR Part 2, HIPAA and HITECH as well as Harmony policies and procedures.

Knowledge, Skills & Abilities

• Ability to relate with detachment and empathy to clients and families.
• Demonstrated ability to set and hold boundaries appropriately.
• Ability to communicate effectively in verbal and written formats.
• Skilled in exercising sensitivity to the diverse cultural and situational needs of clients.
• Ability to speak in an effective and professional manner in large and small group settings.
• CPR/First Aid certified.
• Dedication to continued professional development.
• Ability to operationalize organizational values when solving problems and making decisions.
• Ability to make decisions in crisis situations through a trauma informed perspective.
• Authentic commitment to Harmony’s mission and vision, actively working to further organizational objectives.

What You Bring

• A high school diploma or GED equivalent.
• One year of prior work experience in behavioral health is preferred.
• Certified Addiction Technician designation is preferred.
• Must have valid Colorado driver’s license and acceptable motor vehicle record if driving Harmony vehicle or driving for Harmony business.

Physical Requirements

• Ability to remain alert and active throughout assigned shifts in a residential setting.
• Physical ability to access all areas of the facility, including stairs.
• Ability to respond to emergencies and participate in drills, including providing CPR/First Aid when needed.
• Ability to lift and/or move up to 50 pounds.

Why You'll Love Working Here

• Great benefits and perks.
• A supportive, team-based environment focused on client safety, stability, and recovery.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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