Counsel Support Associate – Personal Injury (Texas)

Allstate Insurance Company; Town of Texas (WI); On-site; USD 80,000 - 100,000; Full time

Job summary

Allstate Insurance Company is seeking a Counsel Support Associate to join our personal injury legal team. This role involves providing essential support to attorneys by managing legal documents, coordinating cases, and ensuring effective communication. Ideal candidates are organized, possess strong communication skills, and are eager to learn in a collaborative environment.

Qualifications

• Experience in legal administrative support or related field.
• Strong communication and interpersonal skills.
• Exceptional organizational abilities.

Responsibilities

• Manage legal document entries and correspondence.
• Coordinate case lifecycles and calendar events.
• Maintain communication with clients and court representatives.

Skills

Business Communications

Case Management

Client Relationship Building

Litigation

Office Administration

Education

High School Diploma or GED

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Join our dynamic personal injury legal team as a Counsel Support Associate. In this role, you'll provide essential administrative support to Client Legal Services Attorneys, ensuring the smooth management of legal proceedings. This is an excellent opportunity to gain hands-on legal experience in a collaborative, mentorship-driven environment with exposure to personal injury and civil litigation cases across the state of Texas.

Key Responsibilities

• Legal Document Management: Enter and manage petitions, discovery, motions, trial documents, and legal correspondence using the case management system.
• Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to client(s), filing notices of appearance with Texas courts, tracking financials, drafting and filing answers, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure.
• Calendar Management: Add mediation, deposition, trial, and hearing dates, to attorney calendar and confirm appearance prior to scheduled event.
• Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence—strong people skills are essential.
• Administrative Support: Timely handle document notifications and emails; manage daily administrative duties with a high level of organization and attention to detail.
• Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System.
• Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities.

Minimum Qualifications

• Legal administrative support experience in a personal injury or civil litigation setting in Texas is a plus, but not required. Exposure to a legal office environment is helpful. Candidates with transferable skills and a strong interest in legal administrative work are encouraged to apply.
• High School Diploma or GED preferred.
• Exceptionally organized and task-oriented.
• Strong communication and interpersonal skills, both written and verbal.
• Comfortable handling sensitive information.

Supervisory Responsibilities
This role does not include supervisory duties.

Education & Experience (in lieu)
An equivalent combination of education and relevant experience may be considered in place of the stated requirements.

#LI-AT2

Skills

Business Communications, Case Management, Client Relationship Building, Litigation, Office Administration

Compensation

Compensation offered for this role is $19.23 - 31.49 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.