Cottage Dining Attendant

Dream Golf; Wisconsin; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading golf resort as a Cottage Dining Attendant, where you will provide exceptional food and beverage service to guests in a beautiful outdoor setting. This role requires professionalism, flexibility, and a commitment to guest satisfaction. You will work closely with culinary teams and ensure compliance with health and safety standards while creating memorable experiences for guests. Ideal candidates will have a positive attitude, strong communication skills, and the ability to handle various tasks under pressure.

Qualifications

• 1-year of food service experience preferred.
• Completion of Learn2Serve Training for Alcohol, Food Handling, and Tobacco required.

Responsibilities

• Ensure the overall guest experience exceeds expectations.
• Act as a company liaison during group/banquet events.
• Manage conflict and adapt to last-minute changes.

Skills

Communication

Problem Solving

Flexibility

Education

High school diploma

Job description

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Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

Position Summary

• The Cottage Dining Attendant is responsible for the coordination, transportation, and execution of food and beverage service for guests who are dining in a cottage or home. Cottage Dining is a high-level amenity that requires a prompt professional demeanor, has exceptional follow through while providing a warm, genuine experience tailored for every group.
  
  

Essential Duties & Responsibilities

• Ensure the overall guest experience exceeds expectations.
• Arrive well-groomed, in proper uniform, and ready to begin the scheduled shift on time.
• Act as a company liaison during group/banquet events, with knowledge of setup, menus, and private dining guidelines.
• Communicate with the Banquet Culinary team and Cottage Dining Coordinators regarding timing, quality, and any necessary adjustments.
• Manage conflict and adapt to last-minute changes, late arrivals, and special requests.
• Follow food allergy procedures and accommodate special orders/restrictions.
• Assist with wine selections and upsell, with guidance from the Wine Director.
• Clear dirty dishes promptly as guests finish and maintain cleanliness of dining areas throughout the event.
• Handle and transport products and supplies safely.
• Return all equipment and banquet supplies cleaned and in their proper place at the end of the shift.
• Comply with all health, food, beverage, alcohol, tobacco, fire, and other laws/requirements.
• Report guest complaints promptly to food and beverage management.
• Perform side work, cleanup, and closing duties as assigned.
• Maintain cleanliness of food and beverage locations, equipment, restrooms, and storage areas.
• Hold a valid driver’s license and navigate high-traffic roads/trails and rough terrain safely.
• Complete a detailed end-of-night report.
• Verify the accuracy of BEO prices, taxes, tips, and charges before processing the final bill for manager approval.
• Follow proper procedures for handling cash, tips, and service charges.
• Perform other duties as assigned.
  
  

Qualifications

• Valid driver’s license.
• High school diploma preferred.
• 1-year of food service experience preferred.
• Ability to handle and serve products containing tobacco or alcohol
• Completion of Learn2Serve Training for Alcohol, Food Handling, and Tobacco required prior to or within 30 days of employment.
• Strong written, verbal, and interpersonal communication skills with the ability to analyze and solve problems, manage multiple tasks under pressure, and work independently with minimal supervision.
• Flexibility to work varying hours, including nights and weekends, from April to October.
• Positive attitude with a professional demeanor and appearance at all times.
  
  

Working Conditions

• Work is performed in both indoor and outdoor settings, including the restaurant/lounge and on-course areas. Team members may be exposed to hot surfaces, sharp utensils, moving equipment, cleaning materials, and varying weather conditions. Adhering to safety protocols is essential to prevent injuries from environmental and equipment hazards.
  
  

Classification

• Full-Time or Part-Time Seasonal, Hourly, Non-Exempt
  
  

$9 - $9 an hour

Sand Valley LLC is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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