Costa Italian Host - MGM Springfield

MGM Resorts; United States; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free meals

Uniform provided

Employee discounts

Professional development

Job summary

MGM Resorts Springfield is seeking a Host for Costa Italian Restaurant. The role greets guests, assists servers, and keeps the outlet clean and stocked. Ideal candidate has 2+ years' fine dining host experience and is available for a part-time schedule, including weekends and holidays.

Starting rate is $18.45 per hour. This on-site position offers employee dining discounts and uniform with dry cleaning; benefits include medical, dental, vision, 401(k) plans, and time-off programs.

Qualifications

• 2+ years of experience as a dining host in a restaurant.
• Ability to work a part-time schedule including weekends and holidays.
• Experience in a resort setting preferred.

Responsibilities

• Greet guests promptly as they enter the restaurant
• Answer phones, manage reservations, and maintain the reservation book
• Maintain knowledge of daily activities, house count, tables, dress code
• Coordinate the needs of guests with kitchen and management to ensure quality service
• Monitor cleanliness and organization of assigned work areas

Skills

Guest services

Restaurant hospitality

Time management

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

At our Costa Italian Restaurant , it is the primary responsibility of the Host to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information. If you're proactive, with at least 2+ years experience with fine dining experience and want to grow in your career, we encourage you to apply.

THE STARTING RATE:

$18.45 per hour

THE DAY-TO-DAY:

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‑house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift

THE IDEAL CANDIDATE:

• 2+ Years of Prior Relevant Experience in a restaurant as a dining host is preferred
• Willing and able to work a Part-Time schedule. Hours of Operation for Costa consist of Friday‑Saturday 3:30pm‑10:30pm and Sunday‑Monday 3:30pm‑9:30pm. Shifts will vary, to include weekends and holidays
• Experience working in a similar resort setting is preferred

THE PERKS & BENEFITS:

• Free meals in our employee dining room.
• Company uniform issued with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Pay Rate

The rate for this role is:

$18.45

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.