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Stylist Job Description
The stylist is the most important position in the salon. We are very proud of our stylists and believe that our stylists are the best in the business. The stylist is responsible for servicing guests in a friendly, professional way and understanding that the guest's satisfaction is of utmost importance. The stylist will accomplish this by following the Brand Standards and utilizing a thorough consultation procedure to ensure that every guest's expectations are exceeded, reflecting our commitment to excellence.
Essential Functions
- Provide quality services that include an exceptional client consultation (Brand Standards) and a price quote for services.
- Educate and recommend products to help guests maintain their hairstyles between salon visits.
- Build relationships that contribute to an environment of teamwork and achieving goals.
- Make positive contributions to the salon culture, creating an exceptional work environment.
- Correctly charge for services rendered and products purchased, including proper discounting.
- Meet or exceed minimum productivity standards as established by your Salon Leader.
- Utilize existing business-building tools and programs to increase sales and guest retention.
- Work the lease line to promote the salon's business and create new clients.
- Demonstrate good time management skills, good judgment, and the ability to multi-task.
- Display a sound understanding and perform all available services in a competent, efficient, and professional manner.
- Perform salon duties such as payment processing, answering the phone, taking appointments, stocking shelves, performing opening/closing duties, cleaning, and cycle counts.
- Maintain control of salon operating costs relating to back bar and retail inventories.
- Attend work timely and consistently, following company policy regarding all time off requests.
- Maintain current Cosmetology, Natural Hair, or Barber's License in your state.
- Attend and complete all required technical training sessions.
- Maintain a professional appearance and a positive attitude.
- Adhere to all corporate policies, procedures, and work rules.
- Ensure opening/closing procedures are performed with care and accuracy, and daily bank deposits are made.
Qualifications
- Must have a valid Cosmetology, Natural Hair, or Barber's License in your state.
- Strong guest service skills.
- Good communication skills.
- Basic reading, writing, and mathematical skills.
- Computer knowledge including point-of-sale systems.
- Professional appearance and presence.
- Ability to travel to work and arrive on time for scheduled hours.
- Ability to work a flexible shift including nights and weekends.
Physical Requirements
The physical demands must be met to successfully perform the essential duties of this role:
- Effective communication with team, peers, supervisors, support partners, and guests.
- Visual observation of guest's hair, including close vision, color vision, and focus adjustment.
- Frequent standing and walking for long periods.
- Exposure to chemicals and fragrances used in services.
- Repetitive movements with fingers, hands, wrists, and arms.
- Occasional climbing of ladder/stepstool.
- Occasional lifting up to 50 lbs.
- Reaching shoulder level and above.
- Twisting and bending for cleaning and stocking.
- Travel when needed for training or between salon locations.
Pay Rate varies by location.