Cosmetics Department Manager — Lead Service & Growth

Socket.dev; Hoover (AL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur is seeking a Cosmetics Department Manager to lead our cosmetics team and drive growth through exceptional customer service and strong leadership. You will train, coach, and inspire associates to deliver top-tier service and expert consultations in a premier department store setting.

You will manage events, build relationships, assess performance, and implement solutions to enhance customer experience while supporting a rotation that includes days, evenings, and weekends.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Execute all duties of a cosmetics sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur is seeking a Cosmetics Department Manager to lead our cosmetics team and drive growth through exceptional customer service and strong leadership. You will train, coach, and inspire associates to deliver top-tier service and expert consultations in a premier department store setting.

You will manage events, build relationships, assess performance, and implement solutions to enhance customer experience while supporting a rotation that includes days, evenings, and weekends.