DEPARTMENT MANAGER - COSMETICS - NORTH POINT MALL

Von Maur; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur in Alpharetta, GA is seeking a Cosmetics Department Manager to drive beauty and skincare growth by building relationships, coaching associates, and delivering top-tier service.

You will lead daily operations, motivate staff, execute events, and ensure exceptional customer consultations, while upholding the brand’s reputation as a leading department store.

Qualifications

• Experience leading a cosmetics department or retail beauty team.
• Proven ability to train and coach staff for high service levels.
• Track record in achieving sales and customer service goals.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Execute all duties of a cosmetics sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Leadership

Coaching

Customer service

Sales

Job description

As a Cosmetics Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive beauty and skincare business growth through building and maintaining relationships, executing events, and inspiring associates to provide effective customer consultations and top-tier service.

What You’ll Do

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Execute all duties of a cosmetics sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.