Cosmetics Counter Manager - Chestnut Hill

brobstongroup.com - Jobboard; Newton (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Brobston Group in Newton, MA seeks a Cosmetics Counter Manager for the Chestnut Hill location. You will lead the beauty counter, drive sales, and ensure exceptional customer service while overseeing daily operations and merchandising.

You will coach staff, manage appointments and inventory, and partner with brand teams to execute promotions. This role requires high standards, clienteling, and a strong cosmetic product knowledge base.

Qualifications

• 4+ years of retail or beauty management experience.
• Proven track record of meeting sales goals and coaching teams.
• Strong product knowledge of cosmetics and beauty trends with excellent customer service skills.
• Ability to work retail hours including evenings, weekends, and holidays.
• High school diploma or equivalent; additional retail or beauty certifications a plus.

Responsibilities

• Lead and develop a team of beauty advisors and consultants to achieve sales targets and KPIs.
• Manage daily counter operations including appointments, merchandising, inventory, and visual standards.
• Deliver personalized client consultations and build clienteling programs to drive repeat business.
• Collaborate with brand partners and corporate teams to execute promotions and product launches.
• Train staff on product knowledge, sales techniques, and compliance with store policies.

Skills

Team leadership

Customer service

Product knowledge

Sales achievement

Merchandising

Staff training

Brand collaboration

Education

High school diploma

Beauty certifications

Job description

Summary

The Cosmetics Counter Manager leads the in-store beauty counter at the Chestnut Hill location, driving sales and delivering exceptional customer service. This role oversees daily operations, coaches staff, and ensures merchandising and inventory standards are met. The manager partners with brand teams to execute promotional activities and maintain a high-touch client experience.

Responsibilities

• Lead and develop a team of beauty advisors and consultants to achieve sales targets and KPIs.
• Manage daily counter operations including appointments, merchandising, inventory, and visual standards.
• Deliver personalized client consultations and build clienteling programs to drive repeat business.
• Collaborate with brand partners and corporate teams to execute promotions and product launches.
• Train staff on product knowledge, sales techniques, and compliance with store policies.

Requirements

• 4+ years of retail or beauty management experience.
• Proven track record of meeting sales goals and coaching teams.
• Strong product knowledge of cosmetics and beauty trends with excellent customer service skills.
• Ability to work retail hours including evenings, weekends, and holidays.
• High school diploma or equivalent; additional retail or beauty certifications a plus.