Correspondence Manager

Hillsdale College; Hillsdale (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Hillsdale College in Hillsdale, MI, seeks a Correspondence Manager to support the President’s Office by coordinating and managing presidential correspondence from receipt through response and archival.

The role drafts, edits, and coordinates written communications; interfaces with donors, visitors, students, and other constituents; supervises student employees; and ensures discretion, sound judgment, and accurate records.

Qualifications

• Bachelor’s degree or degree in progress plus strong admin, organizational and writing abilities.
• Experience in administrative support, professional writing/editing, or office management is preferred.
• Experience in an executive office or handling confidential information is preferred.

Responsibilities

• Manage and coordinate incoming and outgoing correspondence and communications for the President’s Office.
• Draft, edit, proofread, and prepare correspondence and other written materials.
• Assist with the management and coordination of presidential email communications.
• Work with other College departments and personnel to obtain information and support President’s Office needs.
• Maintain accurate correspondence records, files, archives, and College database information.
• Hire, train, and supervise President’s Office student employees to support the work of the office and the president and maintain effective office processes.
• Prepare and reconcile presidential expense reports and related financial documentation.
• Provide administrative, research, and project support to the president and President’s Office as needed.
• Perform additional duties as assigned, including assisting with College and President’s Office activities and occasional after-hours responsibilities.

Skills

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Discretion and confidentiality

Analytical/problem-solving

Education

Bachelor’s degree or degree in progress

Tools

Microsoft Office

Perceptive Content

Blackbaud CRM

Trello

Job description

To support the president and advance the operations of the President’s Office in fulfilling the mission and purpose of Hillsdale College. The Correspondence Manager oversees presidential correspondence from receipt through response and archival; drafts, edits, and coordinates written communications; and serves as a representative of the president and liaison with College departments. The position also involves interaction with donors, visitors, students, parents, and other College constituents and requires discretion, sound judgment, excellent written communication, and a thorough understanding of the College and its mission.

Essential Job Functions

• Manage and coordinate incoming and outgoing correspondence and communications for the President’s Office.
• Draft, edit, proofread, and prepare correspondence and other written materials.
• Assist with the management and coordination of presidential email communications.
• Work with other College departments and personnel to obtain information and support President’s Office needs.
• Maintain accurate correspondence records, files, archives, and College database information.
• Hire, train, and supervise President’s Office student employees to support the work of the office and the president and maintain effective office processes.
• Prepare and reconcile presidential expense reports and related financial documentation.
• Provide administrative, research, and project support to the president and President’s Office as needed.
• Perform additional duties as assigned, including assisting with College and President’s Office activities and occasional after-hours responsibilities.

Required Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

This position requires a bachelor’s degree or a bachelor’s degree in progress, along with strong administrative, organizational, and communication abilities. Prior experience in administrative support, professional writing or editing, communications, office management, or a related field is preferred. Experience in an executive office or other professional setting requiring discretion, independent judgment, and the handling of confidential information is also preferred.

Other Skills

• Excellent interpersonal, verbal, and written communication skills.
• Excellent command of English grammar, style, punctuation, and professional correspondence, with meticulous attention to detail.
• Ability to work independently, exercise sound judgment, take initiative, and follow through on assignments.
• Strong organizational skills and ability to manage multiple priorities and deadlines with accuracy.
• Ability to exercise discretion and maintain confidentiality in handling sensitive information.
• Strong analytical, research, and problem-solving skills.
• Knowledge of Hillsdale College’s mission, philosophy, organizational structure, and issues, or the ability and willingness to develop such knowledge.
• Working knowledge of office productivity and information-management platforms, including Microsoft Office, Perceptive Content, Blackbaud CRM , and Trello.

Code of Commitment

Be a good representative of Hillsdale College to promote the liberal arts, the College’s original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College.

Physical Demands