Correspondence Management Analyst

Nalu Federal; Falls Church (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

Costco or Sam's membership

401K

Job summary

Nalu Federal is seeking a skilled Correspondence Management Analyst to oversee the flow of internal and external communications within PFPA. This role handles receiving, routing, and archiving high-volume correspondence while ensuring adherence to agency protocols and timelines.

Ideal candidates have a High School Diploma or GED, at least 3 years of high-level office support experience, proficiency in Microsoft Office Suite and correspondence tracking systems, and an active Secret clearance.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of high-level office support experience.
• Proficiency in Microsoft Office Suite and correspondence tracking systems.
• Strong written communication, organizational, and multitasking skills.
• Active Secret clearance

Responsibilities

• Log, track, and route incoming and outgoing official correspondence.
• Coordinate document review and approval cycles across PFPA offices.
• Prepare summaries, taskers, and reports related to correspondence status.
• Maintain digital and physical filing systems in compliance with agency policies.
• Support workflow management and ensure timely responses to external stakeholders.

Skills

Written communication

Organizational skills

Multitasking

Office support experience

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Correspondence tracking systems

Job description

Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K
• ...and much, much more!

Job Summary

The Correspondence Management Analyst is responsible for overseeing the flow of internal and external communications within PFPA. This includes receiving, reviewing, routing, and archiving high-volume correspondence while ensuring adherence to agency protocols and timelines.

Key Responsibilities

• Log, track, and route incoming and outgoing official correspondence.
• Coordinate document review and approval cycles across PFPA offices.
• Prepare summaries, taskers, and reports related to correspondence status.
• Maintain digital and physical filing systems in compliance with agency policies.
• Support workflow management and ensure timely responses to external stakeholders.

Minimum Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of high-level office support experience.
• Proficiency in Microsoft Office Suite and correspondence tracking systems.
• Strong written communication, organizational, and multitasking skills.
• Active Secret clearance

Nalu Federal is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.