CORRECTIONS SUPPORT SPECIALIST SUPERVISOR

State of Louisiana; Lake Charles (LA); On-site; USD 36,858,000 - 52,495,000; Full time

Job summary

Louisiana Department of Public Safety & Corrections – Corrections Services in Lake Charles seeks an Office Manager for the District Office to supervise support staff and act as the District Manager’s administrative assistant. This promotion-ready role oversees HR within the district, purchasing, mail, property control, inventory, vehicle management, leases, security, and daily office management.

Applicants should have experience in corrections or administrative services; a bachelor’s degree plus

Qualifications

• Minimum: three years in a corrections or law enforcement setting; six years in administrative services.
• Alternative: six years in any field plus three years in administrative services; substitution allowed.
• A bachelor's degree plus three years in administrative services.

Responsibilities

• Interview and hire new support staff.
• Train staff on procedures and forms; orientate new staff.
• Serve as liaison between clerical staff and officers.
• Create administrative procedures for changing job assignments.
• Assign and review work, monitor leave, and rate performance.
• Relieve District Manager by handling reports and information requests.
• Maintain manuals and records; schedule training.
• Liaise for State Archives and manage document retrieval.
• Assign daily workflow and ensure desk coverage.
• Train fingerprinting, file handling, and hearing packet audits.

Skills

Supervisory experience

Administrative support

Policy & procedure training

HR functions

Education

Bachelor's degree

Job description

Louisiana Department of Public Safety & Corrections – Corrections Services

www.doc.louisiana.gov

Division of Probation & Parole – Adult

Lake Charles, Louisiana

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This is a promotional opportunity for current LA Department of Corrections employees who have permanent status and are ready to advance in their career.

This position functions as the Office Manager for the District Office. Position serves as first line supervisor for support staff and as administrative assistant to the District Manager. Position is responsible for Human Resources functions within the district, purchasing, mail operations, property control, inventory control, vehicle management, rental and leases, security and telecommunications, and daily management of the office.

• Three years of the required experience for the following minimum qualifications must have been in a corrections or law enforcement setting: Six years of experience in administrative services; OR Six years of full-time experience in any field plus three years of experience in administrative services; OR A bachelor's degree plus three years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Conducts interviews for hiring of new support staff members. Trains employees on current procedures/revisions of forms, correspondence and investigations. Orientates new support staff on policy and procedure. Acts as liaison between clerical staff and officers on departmental policies and procedures. Creates administrative and clerical procedures relating to changing job assignments. Assigns and reviews work of subordinates and reassigns job duties for more challenging job assignments and efficient operation of the office. Observes daily activities of subordinates and prepares annual performance ratings. Approves or denies leave requests and monitors the use of leave of subordinates to ensure adequate coverage.
• Relieves District Manager of all minor administrative matters by handling routine requests for reports and information from Headquarters, Parole and Pardon Boards, local judges, local law enforcement and the general public. Prepares correspondence, hearings, motions and orders, warrants and long format investigative reports for officers, supervisors and District Manager. Prepares confidential reports and correspondence of varying formats and complexities for District Manager and supervisors. Records and monitors training hours on district employees to ensure they receive the correct number of hours required by the Department. Schedules employees for training as needed.
• Maintains and updates administrative manuals as changes are received on: Departmental Policy and Procedures, Civil Service, Departmental Regulations, Probation and Parole Officer’s manual, payroll, Department of Corrections Credit Union, Group Benefits and LASERS.
• Serves as liaison for State Archives. Completes documents on a daily basis for retrieval of cases stored at the State Archive Facility. Logs information reflecting cases being requested, received and returned. Prepares necessary documents for state archives referencing cases being shipped to the facility.
• Assigns daily workflow and ensures appropriate coverage for front desk, intake, document handling, and compliance tracking.
• Trains staff in fingerprinting, file assembly, legal document review, and electronic records procedures. Audits file quality, document accuracy, and hearing packet completeness.

WORK ENVIRONMENT

• Employee will supervise Corrections Support Specialist

Position-Specific Details

Appointment Type: Promotion of a permanent, classified employee of LA DPS&C - CORRECTIONS SERVICES (Adult DOC)

• The selected employee may be required to serve a trial detail prior to being permanently promoted, or may be required to accept a probational appointment.

Compensation

Compensation: This position has a Special Entrance Rate (SER) of $24.31 per hour.

Other Important Information

Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire.

Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.

• This is a 24 hour facility.
• Applicants may be required to work shift work.
• This Agency is a Drug-Free Workplace.

For further information about this vacancy, contact:

Laura Guillory

Probation & Parole Human Resources Department

DOC_P&[e-mail]