CORRECTIONS SUPPORT SPECIALIST 1, 2 or 3

DOC-Adult Probation & Parole; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Louisiana Department of Public Safety & Corrections – Corrections Services, Division of Probation & Parole – Adult, headquartered in Baton Rouge, seeks staff to provide advanced operational and administrative support for NCIC operations, extradition, and offender location activities. Work requires adherence to NCIC policy and coordination with partners.

Three years of administrative experience or a degree is required; this is a 24-hour facility with potential shift work.

Qualifications

• Three years of experience in administrative services; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

Responsibilities

• Serves as Certified Operator of Louisiana State Police NCIC terminal monitored 24/7.
• Answers NCIC inquiries and provides arrest information to districts as needed.
• Reviews requests to flash warrants for extradition and research files in NCIC.
• Enters flashed warrants into NCIC and Lotus Notes databases and notifies districts.
• Removes flashed warrants from NCIC once violators are detained.
• Retrieves FBI and state rap sheets to assess new arrests and dispositions.
• Assists agencies in placing detainers and arranging extradition back to Louisiana.
• Verifies detainer status on out-of-state violators for accuracy.

Skills

Administrative support

NCIC operations

Interagency coordination

Education

Bachelor's degree

Tools

NCIC terminal

Job description

Louisiana Department of Public Safety & Corrections – Corrections Services

https://doc.la.gov/

Division of Probation & Parole – Adult

Headquarters

Baton Rouge, LA

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This is an opportunity for you to become part of a dedicated team supporting public safety, where professionalism, resilience, and teamwork are essential. This position will work for and support the Probation and Parole Program Managers and Corrections Support Specialist Supervisor.

This position provides advanced operational and administrative support for NCIC operations, interstate extradition, fugitive recovery, offender location activities and internal investigations for the Division of Probation and Parole. Duties require strict adherence to NCIC policy, extradition statutes, and Division procedures, as well as extensive coordination with local, state, and federal criminal justice partners.

Why work for DOC?

• Culture: DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.
  • Growth: Professional growth is encouraged at DOC through numerous avenues.
  • Benefits: DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10’s MAY BE an available benefit for certain positions upon meeting the policy requirements.

Please visit our website by clicking here to learn more about DOC, our facilities, and our mission.

• Three years of experience in administrative services; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Serves as Certified Operator of Louisiana State Police NCIC terminal which is required to be monitored 24 hours a day, 365 days a year.
• Answers all NCIC inquiries “hits” via teletype correspondence from local, parish or federal law enforcement agencies to ensure wanted parole violators are detained for extradition. Provides arrest information to P&P districts as necessary.
• Reviews incoming requests to flash warrants to ensure they are certified and extraditable.
• Accesses and researches information from NCIC and other sources to accurately establish files once warrants have been requested to be flashed by districts.
• Enters all flashed warrants in NCIC and Lotus Notes databases and notifies respective districts once warrants have been flashed.
• Removes “clears” flashed warrants from NCIC once violators have been detained or are no longer wanted.
• Retrieves and examines FBI and Louisiana state rap sheets to determine new arrests and disposition of local or out-of-state violators.
• Assists various law enforcement agencies including State Police, Sheriff’s offices, City police departments, FBI and P&P district offices in placing detainers on violators and arranging their transport or extradition back to Louisiana.
• Verifies status of detainers on out of state violators to maintain accurate location of offenders and confirms detainers are still in place.

Position-Specific Details

Appointment Type: PROBATION, or PROMOTION OF A PERMANENT, CLASSIFIED LOUISIANA STATE EMPLOYEE

• Current permanent status classified LA State employees may be required to accept a probational appointment if accepted.
• An employee selected for a promotion may be required to serve a trial detail prior to being permanently promoted.
• This posting may also be used to fill a vacancy as a temporary job appointment. If filled as a temporary job appointment, should a permanent position become available, the employee may be converted to a probational appointment.

Other Important Information

• IMPORTANT: In the supplemental questions section, applicants must authorize the HR Office of DPS&C-Corrections Services to contact prior employers to check references under the Prison Rape Elimination Act (PREA), to be considered for employment by answering ‘YES’ to the PREA question.
• Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire.
• Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.
  • This is a 24 hour facility.
  • Applicants may be required to work shift work
  • This Agency is a Drug Free Workplace.

No Civil Service test score is required in order to be considered for this vacancy.

The Louisiana Department of Public Safety and Corrections - Corrections Services is an Equal Opportunity Employer and does not discriminate based on any non-merit factor including disability.

For further information about this vacancy contact:

Laura Guillory

Probation & Parole Human Resources Department

DOC_P&[e-mail]