CORRECTIONS SUPPORT SPECIALIST 1, 2 or 3

DOC-Adult Probation & Parole; Kenner (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Louisiana Department of Corrections in Kenner, LA seeks an administrative assistant for Probation and Parole support. You will handle intake coordination, verify offender information, and prepare case files for processing within state systems.

You will interpret court documents, conduct history research, and ensure compliance with retention and policy standards while serving as a public-facing representative of the district office.

Qualifications

• Three years of experience in administrative services; OR six years of full-time experience in any field; OR a bachelor's degree.
• Experience substitution: every 30 semester hours credit as one year of experience.
• Familiarity with intake and onboarding of offenders and related forms.

Responsibilities

• Performs advanced administrative and technical functions for intake and onboarding of offenders; coordinates intake appointments and necessary documents.
• Examines legal documents (court minutes, plea agreements, sentencing orders) to extract case information for multiple systems.
• Identifies discrepancies and initiates corrective action with courts and law enforcement; conducts criminal history research with databases.
• Informs offenders with procedures, completes intake paperwork, and closes out cases per policy.
• Acts as primary public-facing representative for the District Office and ensures compliance with supervision requirements.

Skills

Administrative support

Attention to detail

Communication skills

Legal document review

Education

Bachelor's degree

Tools

AFIS

State/National databases

Job description

Louisiana Department of

Public Safety & Corrections –

Corrections Services

https://doc.la.gov/

Division of Probation & Parole – Adult

Kenner, Louisiana

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This position serves as an assistant to Probation and Parole Officer 1, 2, 3 and P& P Specialist (Agent). It may be utilized in all 21 district offices of the Division of Probation and Parole. Probation and Parole consists of 21 District Offices and three Regional Offices throughout the State of Louisiana and is responsible for the supervision of more than 57,000 offenders with 753 total authorized positions.

Why work for DOC?

• Culture:DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.
  • Growth:Professional growth is encouraged at DOC through numerous avenues.
  • Benefits:DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10’s MAY be an available benefit for certain positions upon meeting the policy requirements.

Please visit our website by clicking here to learn more about DOC, our facilities, and our mission.

Three years of experience in administrative services; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Performs advanced administrative and technical functions related to the intake and onboarding of offenders entering probation or parole supervision. Coordinates and schedules intake appointments, confirms offender arrival and identification, and ensures all required forms, documents, and supporting materials are obtained prior to processing.

• Conducts comprehensive examinations of legal documents, including court minutes, plea agreements, sentencing orders, judgments, warrants, bonds, and related filings, to determine accuracy and completeness. Interprets complex legal language and extracts essential case information for entry into multiple interconnected departmental and statewide information systems.
• Identifies discrepancies, omissions, or inconsistencies in documentation and initiates corrective action with courts, district attorneys, and law enforcement agencies. Performs detailed criminal history research using state and national databases and conducts AFIS fingerprint processing.
• Provides offenders with clear procedural instruction, completes all intake documentation, prepares case files, purges closed files, and formally closes out offender cases in compliance with retention and policy standards.
• Researches all available resources when assisting P& P Agents conducting pre-sentence, post-sentence and pre-parole investigations. Follow-up on victim information such as determining losses incurred as a result of the offense. Obtain victim’s input as to subject’s sentencing and/or release on parole.
• Investigates warrant cases by utilizing federal, state and local databases, coroner records, Bureau of Vital Statistics to determine location of absconders.
• Serves as the primary public-facing representative of the District Office. Works directly with offenders to verify reporting status, provide guidance, answer questions, distribute forms, and ensure compliance with supervision requirements.

WORK ENVIRONMENT:

• Employee will work for Probation & Parole Officers, Probation & Parole Specialist, and Corrections Support Supervisor

Position-Specific Details:

Appointment Type:PROBATION, or PROMOTION OF A PERMANENT, CLASSIFIED LOUISIANA STATE EMPLOYEE

• Current permanent status classified LA State employees may be required to accept a probational appointment if accepted.
• An employee selected for a promotion may be required to serve a trial detail prior to being permanently promoted.

This posting may also be used to fill a vacancy as a temporary job appointment. If filled as a temporary job appointment, should a permanent position become available, the employee may be converted to a probational appointment.

Career Progression Group: CORRECTIONS SUPPORT SPECIALIST 1, 2, or 3

• Filled at the highest level of experience of the selected applicant.
• Salary depends on the level of experience.
• To see minimum qualifications and salary ranges, click HERE.
• Note regarding the advertised pay range:The maximum amounts listed are the maximum salary amounts a person can make at each level over their career and NOT the amount we are allowed to pay a new hire.

Other Important Information

Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire.

Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.

• This is a 24-hour facility.
• Applicants may be required to work shift work.
• This Agency is a Drug-Free Workplace.

No Civil Service test score is required in order to be considered for this vacancy.