CORRECTIONS SUPPORT SPECIALIST 1, 2, or 3

State of Louisiana

Lake Charles (LA)

On-site

USD 40,000 - 52,000

Full time

3 days ago

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Benefits offered by this job

Pension plan

Health insurance

Paid holidays

Sick leave

Annual leave

Deferred compensation

Flexible benefits

Alternate work schedules

4/10’s possible

Job summary

The Louisiana Department of Public Safety & Corrections – Corrections Services in Lake Charles seeks an Administrative Specialist to support Probation & Parole intake, onboarding offenders, and case file management. You will review court documents, extract key information, and coordinate with courts and agencies to ensure accurate records.

Responsibilities include conducting document examinations, managing offender files, and assisting P&P agents with pre-sentence and parole investigations.

Qualifications

Three years of experience in administrative services; OR Six years of full-time experience in any field; OR a bachelor's degree.

Responsibilities

Performs advanced administrative and technical functions related to the intake and onboarding of offenders entering probation or parole supervision. Coordinates and schedules intake appointments, confirms offender arrival and identification, and ensures all required forms, documents, and supporting materials are obtained prior to processing.
Conducts comprehensive examinations of legal documents, including court minutes, plea agreements, sentencing orders, judgments, warrants, bonds, and related filings, to determine accuracy and completeness.
Identifies discrepancies, omissions, or inconsistencies in documentation and initiates corrective action with courts, district attorneys, and law enforcement agencies. Performs detailed criminal history research using state and national databases and conducts AFIS fingerprint processing.
Provides offenders with clear procedural instruction, completes all intake documentation, prepares case files, purges closed files, and formally closes out offender cases in compliance with retention and policy standards.
Researches all available resources when assisting P&P Agents conducting pre-sentence, post-sentence, and pre-parole investigations. Follows up on victim information, such as determining losses incurred as a result of the offense. Obtain victim’s input as to subject’s sentencing and/or release on parole.
Investigates warrant cases by utilizing federal, state, and local databases, coroner records, Bureau of Vital Statistics to determine the location of absconders.
Serves as the primary public-facing representative of the District Office. Works directly with offenders to verify reporting status, provide guidance, answer questions, distribute forms, and ensure compliance with supervision requirements.

Education

Bachelor's degree

Tools

AFIS fingerprint processing

Job description

Louisiana Department of Public Safety & Corrections – Corrections Services

Division of Probation & Parole – Adult

Lake Charles, Louisiana

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

Why work for DOC?

Culture: DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.
- Growth: Professional growth is encouraged at DOC through numerous avenues.
- Benefits: DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10’s MAY be an available benefit for certain positions upon meeting the policy requirements.

Three years of experience in administrative services; OR Six years of full-time experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found.

Job Duties:

Performs advanced administrative and technical functions related to the intake and onboarding of offenders entering probation or parole supervision. Coordinates and schedules intake appointments, confirms offender arrival and identification, and ensures all required forms, documents, and supporting materials are obtained prior to processing.
Conducts comprehensive examinations of legal documents, including court minutes, plea agreements, sentencing orders, judgments, warrants, bonds, and related filings, to determine accuracy and completeness. Interprets complex legal language and extracts essential case information for entry into multiple interconnected departmental and statewide information systems.
Identifies discrepancies, omissions, or inconsistencies in documentation and initiates corrective action with courts, district attorneys, and law enforcement agencies. Performs detailed criminal history research using state and national databases and conducts AFIS fingerprint processing.
Provides offenders with clear procedural instruction, completes all intake documentation, prepares case files, purges closed files, and formally closes out offender cases in compliance with retention and policy standards.
Researches all available resources when assisting P&P Agents conducting pre-sentence, post-sentence, and pre-parole investigations. Follows up on victim information, such as determining losses incurred as a result of the offense. Obtain victim’s input as to subject’s sentencing and/or release on parole.
Investigates warrant cases by utilizing federal, state, and local databases, coroner records, Bureau of Vital Statistics to determine the location of absconders.
Serves as the primary public-facing representative of the District Office. Works directly with offenders to verify reporting status, provide guidance, answer questions, distribute forms, and ensure compliance with supervision requirements.

Work Environment:

Employee will work for Probation & Parole Officers, Probation & Parole Specialists, and Corrections Support Supervisors.

Position-Specific Details

Appointment Type: PROBATION, or PROMOTION OF A PERMANENT, CLASSIFIED LOUISIANA STATE EMPLOYEE

Current permanent status classified LA State employees may be required to accept a probational appointment if accepted.
An employee selected for a promotion may be required to serve a trial detail prior to being permanently promoted.

This posting may also be used to fill a vacancy as a temporary job appointment. If filled as a temporary job appointment, should a permanent position become available, the employee may be converted to a probational appointment.

Career Progression Group: CORRECTIONS SUPPORT SPECIALIST 1, 2, or 3

Filled at the highest level of experience of the selected applicant.
Salary depends on the level of experience.
To see minimum qualifications and salary ranges.
Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make at each level over their career and not the amount we are allowed to pay a new hire.

Other Important Information

Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire. Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.