Corrections Records Officer

Franklin County Sheriff's Office; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Franklin County Sheriff's Office in Columbus, Ohio, is seeking a detail-oriented records clerk to manage inmate data within the jail management system, adding, updating, and retrieving information. You will log movements, charges, detainers, and disciplinary actions, and you will respond to inquiries from staff, inmates, and the public by phone or in person.

The role requires accuracy, discretion, and the ability to handle sensitive information.

Qualifications

• High school diploma or GED required.
• Typing speed 25 wpm expected.
• LEADS certification must be obtainable.

Responsibilities

• Operate jail management system to add, delete and retrieve inmate data.
• Log and update inmate movements and related custody information.
• Prepare reports and statistical data for records and audits.
• Respond to inquiries from staff, inmates, and the public in person or by phone.
• Perform other duties as assigned.

Skills

Typing 25 wpm

LEADS certification

Records management

State law knowledge

Technical writing

Data entry

Data classification

Inmate data handling

Sensitive inquiries handling

Computer operations

Education

High School Diploma or GED

Tools

Computers

Fax machine

Photocopier

Job description

Operates computer to add, delete and retrieve information in database on inmates. Gathers or compiles technical information related to inmate custody and movements and statistical data for reports. Updates and logs inmate movements (e.g., transfers, releases). Notifies chain of command of inmate status, reviews information on inmates for accuracy and enters data into jail management system including, but not limited to: criminal charges, detainers, mail, updates movement within facility, disciplinary actions, and keep separate information from other inmates.

Responds to inquiries from staff, inmates, and the general public, in person or by phone.

Other duties as assigned.

• High School Diploma or GED.
• Ability to type 25 wpm.
• Ability to become LEADS certified.

Knowledge of records management, state laws and office rules governing handling of inmate records. Knowledge of FCSO policies, procedures, and SOPs. Understanding of decimals, percentages, and fractions. Skill in technical writing or business communication. Skill in typing, operation of computers, fax machine and photocopier. Ability to deal with variety of variables in familiar context. Be able to gather, collate and classify data. Be able to handle sensitive inquiries from officials, inmates, and the general public.

Unusual Working Conditions

Ability to walk, stand, or sit for extended or intermittent periods of time.

Sheriff’s Office Core Competencies:

1. Commitment to Organizational Culture: Works with intention to support and promote organizational culture, transforms operational philosophy into action. Emphasizes service, collaboration, and integrity.
2. Emotional Intelligence: Self-awareness, expressiveness, empathy, authenticity, sympathy, emotional connection with others to create trust.
3. Integrity and Credibility: Walks the talk, knows what's right and does it. Effectively applies values and principles in specific situations. Encourages others to behave with integrity.
4. Teamwork and Cooperation: Crossing boundaries, coordinating groups, makes effective use of all available talent, focused on serving the public together.

Corrections Specific Core Competencies:

1. Analytic Thinking / Problem Solving: Problem solving, on-the-spot decision making, investigations, evaluating reports and statistics, assessing threats, crime pattern analysis, information seeking, and assessing people’s abilities.
2. Attention to Quality & Order: Maintains or increases order in the environment, values accuracy, and quality, and seek clarity in roles and functions.
3. Conflict Management: Respectful, facilitates rather than driving or manipulating, focuses on solutions, focuses on people, and seeks long lasting outcomes.
4. Impact and Influence: Communication that gains others’ support, constant interpretation to others, educating others, persuading others who have fixed ways.
5. Initiative and Time Management: Self-directed, perseverance, persistence, and sets own goals. Sees the job through.
6. Interpersonal Skills / Active Listening: Communicates effectively with others, crosses boundaries, initiates relationships, is focused on serving the public together.