Correctional Support Services Administrator*

City of Henderson; Henderson (NV); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Four-day workweek

Nevada PERS retirement benefits

Tuition reimbursement

Deferred compensation matching

Job summary

The City of Henderson seeks a Correctional Support Services Administrator in the Police Department to oversee inmate health and wellness programs in the detention facility. You will coordinate healthcare provider contracts, ensure compliance with NCCHC/ACA standards, and liaise between the facility, the City, and contracted providers.

Ideal candidates bring corrections and healthcare administration experience, strong interpersonal skills, and a proven ability to manage large vendor contracts and

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Administration, Nursing, Social Work or related field.
• At least 5 years in contract management or compliance, preferably in healthcare or correctional environment.
• Equivalent combination of related education, experience, and training may be considered.
• Must pass a nationwide fingerprint-based record check, and a wants/warrants check.
• Must obtain NCIC/NCJIS certification upon hire/transfer and recertify as needed.
• Desirable: Jail Commander with medical/mental health oversight experience.
• Desirable: CCHP certification.
• Desirable: Master’s Degree in a related field.

Responsibilities

• Plans, administers, and oversees inmate health and wellness programs within a detention or correctional facility; coordinates healthcare service provider contracts; ensures compliance with applicable standards and regulations; serves as liaison between the facility, the City of Henderson and contracted providers.
• Acts as subject matter expert in detention medical standards and coordinates between corrections leadership and contracted medical provider.

Skills

Collaboration

Relationship building

Oral communication

Written communication

Contract management

Compliance

Vendor management

Education

Bachelor’s degree in Healthcare Administration, Public Administration, Nursing, Social Work or a closely related field

Master’s degree in a related field

Job description

*This is an open and continuous recruitment which will remain open for a minimum of seven (7) calendar days and close without notice once a sufficient pool of highly-qualified candidates has been created.

The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Correctional Support Services Administrator in the Police Department. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year.

Under general direction, plans, administers, and oversees inmate health and wellness programs within a detention or correctional facility; coordinates healthcare service provider contracts, ensures compliance with applicable standards and regulations, and serves as principal liaison between the facility, the City of Henderson and contracted healthcare providers; and performs other duties as assigned.

The ideal candidate is a collaborative professional with experience in correctional operations and healthcare administration. They are a subject matter expert in detention medical standards and can effectively coordinate between corrections leadership and the contracted medical provider. The candidate should have demonstrated ability to manage large-scale vendor contracts, ensuring accountability to key performance indicators and staffing commitments. Familiarity with national correctional healthcare standards, such as NCCHC or ACA, is essential. Strong interpersonal skills including collaboration, relationship‑building, and clear oral and written communication are critical for success in this role.

Salary and Benefits:

The City of Henderson offers a competitive compensation package that includes a four-day workweek, retirement benefits through Nevada PERS, tuition reimbursement, deferred compensation matching, and more.

Salary placement for non‑represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity.

• Bachelor’s degree in Healthcare Administration, Public Administration, Nursing, Social Work or a closely related field
• Five (5) years of experience in contract management or compliance, preferably in a healthcare or correctional environment
• Note: An equivalent combination of related education, experience, and training may be considered

• Must pass a nationwide fingerprint‑based record check, and a wants/warrants check
• Must obtain and maintain Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification upon hire/transfer and recertify as needed. Must maintain certifications in NCIC/NCJIS as a condition of continued employment.

• Desirable: Experience as Jail Commander with medical and/or mental health operations oversight experience or an RN or other medical clinician training
• Desirable: Certified Correctional Health Professional (CCHP) certification
• Desirable: Master’s Degree in a related field

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1) Completed Employment Application

ASSESSMENT DATES:

• Oral Board Interview with Written Component (Weighted 100%) - Date to be determined
• (Best-Qualified Candidates)
• Selection Interview - Date to be determined
• (Top-Scoring Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are invited to participate in the assessment process, you will be required to self‑schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates established.

The selection process will begin with an employment application package screening, with the best‑qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job‑related education, experience, knowledge, skills, and abilities.

The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.

IMPORTANT: Appointment is subject to the successful and timely completion of a post offer pre‑employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test.

As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified.

NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation.