Correctional Case Manager

Adult Correction; Elizabeth City (NC); On-site; USD 37,000 - 65,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans

Paid Vacation and Sick Leave

Paid Parental Leave

Job summary

Adult Correction in North Carolina seeks a Correctional Case Manager (S) to oversee housing unit custody operations and program implementation. The role requires strong communication, crisis intervention, and report writing within a high-stress prison environment.

Minimum education includes an associate degree or equivalent custody experience with a valid driver’s license. Applicants must pass background checks and drug screening and meet NC Standards. Benefits are offered.

Qualifications

• Must be eligible for certification by North Carolina Criminal Justice Education & Training Standards Commission.
• Pass criminal background check and drug screening.
• Possess a valid driver’s license.

Responsibilities

• Communicate effectively with staff, inmates, and the public.
• Defend oneself against attack by violent individuals.
• Work under stressful conditions in a custody environment.
• Conduct surveillance of assigned work area.
• Prepare accurate written reports reflecting reviewed information.
• Instruct inmates in safe use of tools and equipment.
• Review and analyze documents and behavioral data.
• Perform crisis intervention and suicide prevention.
• Manage supplies and equipment.
• Implement and manage correctional programs.

Skills

Communication

Crisis intervention

Surveillance awareness

Report writing

Education

Associate’s degree in Criminal Justice or related field

GED or high school diploma with two years custody experience

Job description

Position Details

Agency Adult Correction Division COO - OPS - Institutions Operations

Job Classification Title Correctional Case Manager (S) Position Number 60057339 Grade NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

• Effective verbal/written communication with other staff, inmates, and the general public.
• Be capable of defending oneself against attack by violent persons.
• Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent/verbally abusive.
• Conduct continuous visual/audio surveillance of assigned work area.
• Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources.
• Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies.
• Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation.
• Perform crisis intervention/routine counseling to include suicide prevention.
• Account for supplies/equipment.
• Implement /manage correctional programs.
• Position will be assigned to a housing unit in the custody area.

Salary Range

Salary Range: 37,377 - 65,408

Posting Deadline

The Posting Will Close At 11:59 P.M. The Night Before The End Date

State Benefits Information

• Health Insurance options
• Retirement Plans
• NC Flex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Necessary Special Qualifications

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

To be considered for a Correctional Case Manager position, ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Minimum Education and Experience

Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

PREA Requirement

The NCDAC must adhere to the US Department of Justice Final Rule on the 'National Standards to Prevent, Detect, and Respond to Prison Rape'.

About the Division of Institutions

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.