Corporate Vice President, Agency Culture & Communities

New York Life Insurance Co.; New York (NY); Hybrid; USD 160,000 - 229,000; Full time

Benefits offered by this job

Benefits package

Leave programs

Adoption assistance

Student loan repayment

Job summary

New York Life Insurance Co. seeks a Corporate Vice President, Culture Leadership Capabilities to shape learning, leadership development, and capability-building for Agency leaders across General Offices.

The role combines strategic thinking with practical execution, influencing a large field organization to strengthen culture, inclusion, belonging, and the overall agent and advisor experience. Travel to key field programs is expected.

Qualifications

• Significant experience leading learning, leadership development, organizational effectiveness, culture, capability‑building, or related initiatives within a large and complex organization.
• Proven ability to develop leadership learning and capability strategies and translate them into practical programs and measurable outcomes.
• Experience leading cross‑functional initiatives and influencing stakeholders without direct reporting authority.

Responsibilities

• Define and lead the Culture Leadership Capabilities strategy, priorities, and roadmap.
• Translate priorities and field insights into actionable learning strategies and capability initiatives.
• Establish governance and operating practices for disciplined execution and scalability.
• Identify emerging leadership needs and evolve the capability portfolio.

Skills

Strategic thinking

Leadership development

Cross‑functional influence

Executive presence

Data‑driven decisions

Strategy to execution

Job description

Location Designation: Hybrid - 3 days per week

Corporate Vice President, Culture Leadership Capabilities

PF6 | Agency Culture & Communities

The Opportunity

At New York Life, our Agency distribution system is powered by approximately 12,000 agents and advisors across more than 100 General Offices. The strength of that network depends not only on what our leaders deliver, but on how they lead, build connection, strengthen culture, and create an environment where agents and advisors can thrive.

New York Life is seeking a strategic, innovative, and highly collaborative leader to serve as Corporate Vice President, Culture Leadership Capabilities within Agency Culture & Communities.

This leader will shape and advance the learning, leadership development, and capability-building strategies that enable Agency leaders to strengthen culture, connection, belonging, and the overall agent and advisor experience. The role will translate Agency priorities, field insights, and evolving leadership needs into practical, scalable learning experiences, tools, and resources that help leaders drive meaningful impact across General Offices.

As a senior individual contributor, the Corporate Vice President will provide strategic direction and subject‑matter leadership across a portfolio of culture and leadership capability initiatives. This individual will work closely with Agency Culture & Communities, Agency leadership, General Office stakeholders, and Home Office partners to influence priorities, shape solutions, and advance initiatives that align with business objectives and complement broader leadership development efforts.

This is an opportunity for a leader who combines strategic thinking with practical execution, understands how to influence in a complex organization, and is energized by building leadership capabilities that can have an impact across a large, field‑based organization.

What You’ll Do

Shape the Culture Leadership Capability Strategy

• Define and lead the Culture Leadership Capabilities strategy, priorities, and roadmap, ensuring alignment with Agency business objectives and evolving field needs.
• Translate business priorities, field insights, and leadership needs into actionable learning strategies, capability‑building initiatives, and operating plans.
• Establish program priorities, governance, and operating practices that enable disciplined execution, scalability, and continuous improvement.
• Identify emerging leadership and culture needs and help evolve the capability portfolio accordingly.

Build Leadership Capability & Enable the Field

• Lead the development and execution of learning experiences, leadership resources, and capability‑building initiatives that strengthen inclusive leadership and Agency culture.
• Equip General Office leaders and other key field stakeholders with practical tools, knowledge, and approaches that help enhance the agent and advisor experience.
• Ensure learning solutions are relevant, actionable, and responsive to the realities of a field‑based organization.
• Continuously evolve programs and resources based on field feedback, leadership needs, business priorities, and demonstrated impact.

Turn Insights into Measurable Impact

• Establish meaningful mechanisms for gathering and applying feedback from field leaders, participants, and key stakeholders.
• Define measures of success and use participation, learning feedback, application, and other relevant insights to evaluate effectiveness and guide future investments.
• Leverage data and business insights to identify opportunities, refine solutions, and strengthen the overall impact of the Culture Leadership Capabilities portfolio.

Influence, Partner & Connect Across the Organization

• Build trusted partnerships across Agency and Home Office functions to align culture and leadership capability initiatives with broader business and development priorities.
• Partner closely with colleagues across Agency Culture & Communities to bring shared national and local culture and community priorities to life while advancing the distinct objectives of the Culture Leadership Capabilities function.
• Serve as a subject‑matter expert and strategic thought partner, providing guidance and perspective to colleagues and senior stakeholders.
• Influence priorities and drive shared initiatives forward through strong relationships, collaboration, and coordination across teams.
• Contribute to the broader vision, direction, and evolving capabilities of Agency Culture & Communities.
• Travel periodically to support select field programs, leadership experiences, and other key initiatives.

What You’ll Bring

Required Qualifications

• Significant experience leading learning, leadership development, organizational effectiveness, culture, capability‑building, or related initiatives within a large and complex organization.
• Demonstrated ability to develop leadership learning and capability strategies and translate them into practical programs, tools, and measurable outcomes.
• Proven experience leading complex, cross‑functional initiatives and influencing stakeholders without direct reporting authority.
• Strong executive presence with exceptional communication, facilitation, influence, and relationship‑building capabilities.
• Ability to synthesize business priorities, data, stakeholder feedback, and field insights into clear strategies and actionable solutions.
• Strong business judgment with demonstrated ability to navigate competing priorities, investments, and stakeholder needs.
• Ability to move effectively between strategy and execution, setting direction while ensuring initiatives translate into meaningful outcomes.

Preferred Qualifications

• Experience in a field‑based, sales, distribution, or agency environment, with an understanding of the unique needs of geographically dispersed leaders and teams.
• Experience designing leadership learning experiences, capability frameworks, and practical resources that enable leaders to apply learning in their day‑to‑day roles.
• Demonstrated success building or evolving new capabilities, functions, programs, or operating models.
• Experience partnering across learning, leadership development, organizational effectiveness, talent, and business functions to advance shared priorities.

The Leader We’re Looking For

The successful candidate will be a strategic builder, trusted advisor, and collaborative influencer who can connect business priorities with the leadership capabilities required to bring them to life.

They will bring curiosity, sound judgment, and the ability to listen closely to the field while maintaining an enterprise perspective. Equally comfortable shaping strategy and translating it into practical solutions, this leader will know how to build alignment across diverse stakeholders, turn insights into action, and create experiences and resources that leaders can put into practice.

Most importantly, this person will understand that sustainable culture is built through leadership behaviors and everyday experiences, and will be energized by the opportunity to help leaders strengthen those experiences across New York Life’s Agency organization.

Job Level: LEVELPF6

Pay Transparency

Salary Range: $160,000-$228,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre‑hire fingerprinting.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfil our promise of providing financial security and peace of mind to families across all communities.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life,please visit the Careers page of www.NewYorkLife.com.