Corporate Systems Analyst Intern — SQL, Python & ServiceNow

Intercontinental Exchange; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Intercontinental Exchange, located in Atlanta, GA, offers a dynamic internship program focused on business-impactful projects and professional development. The Corporate Systems Analyst Intern will assist in ORM B and ServiceNow administration, with exposure to billing processes and IT service troubleshooting.

Responsibilities include solving time-sensitive billing issues via SQL-based validation, managing ServiceNow incidents, and leveraging Python and AI tools to tackle risk-related challenges

Qualifications

• Must be currently enrolled in a degree program and advancing to junior year.
• Experience with SQL and/or Python, including data analysis concepts and basic coding.
• REST/SOAP APIs and JavaScript are a plus but not required.

Responsibilities

• Troubleshoot billing issues through root cause analysis and data validation.
• Manage Tier 1/2 ServiceNow incidents and requests in line with SLAs.
• Use Python, AI tools, and data techniques to support risk analysis and reporting.

Skills

SQL

Python

Analytical thinking

Communication

Education

Currently enrolled in a degree program, advancing to junior year

Tools

ServiceNow

Job description

Intercontinental Exchange, located in Atlanta, GA, offers a dynamic internship program focused on business-impactful projects and professional development. The Corporate Systems Analyst Intern will assist in ORM B and ServiceNow administration, with exposure to billing processes and IT service troubleshooting.

Responsibilities include solving time-sensitive billing issues via SQL-based validation, managing ServiceNow incidents, and leveraging Python and AI tools to tackle risk-related challenges