Corporate Security Operational Center Dispatcher (Part-Time)

E. & J. Gallo Winery; Modesto (CA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical and dental coverage

401k plans

Profit sharing

Pet insurance

Company holidays

Employee wine shop

Job summary

E. & J.

Gallo Winery is seeking a Corporate Security Operational Center Dispatcher on a part-time basis. The role focuses on monitoring security systems, responding to alarms, and coordinating with internal teams and emergency services to protect people and property.

Qualifications

• HS diploma or GED + 1 year customer service or security experience.
• Or HS diploma + 1 year of security, military, or law enforcement.
• Or an Associate’s degree in Criminal Justice.

Responsibilities

• Monitor security systems and respond to alarms.
• Coordinate with internal teams and emergency services.
• Support reports, maintenance coordination, and system testing.
• Collaborate with security personnel and senior leadership.

Skills

Attention to detail

Decision making under pressure

Clear communication

Teamwork and independence

Education

High School Diploma or GED

Associate’s degree in Criminal Justice

Tools

MS Office

Emergency dispatch software

Job description

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Corporate Security Operational Center Dispatcher (Part-Time)

We’re a family-owned company with a 90+ year legacy, that’s consistently recognized as a Glassdoor “Best Places to Work.” We have 130+ brands in our total alcohol beverage portfolio including wine, malt, spirits, and ready-to-drink beverages. We’re home to the #1 wine and spirits brands in the U.S. - Barefoot Wine & High Noon and are the official sponsors of the NFL, NHL, UFC, and PGA of America.

View our Corporate Values and Mission Statement here.

SHIFT INFORMATION: This position requires you to work primarily Grave shift, with the occasional Swing Shift. Early next year, this position will require you to work a Rotational Shift Schedule.A Taste of What You’ll Do

At Gallo, we don’t just create exceptional products—we build environments where people feel safe, supported, and empowered to do their best work. As a CSOC Operator, you’ll play a critical role at the center of our security operations, monitoring systems and coordinating responses that protect our people, properties, and operations across the organization.

In this fast-paced, technology-driven role, you’ll be responsible for monitoring advanced security systems, responding to alarms, and coordinating with internal teams and external emergency services. Your ability to assess situations quickly, communicate clearly, and make informed decisions will be essential to ensuring timely and appropriate responses. Every day brings new challenges, requiring strong attention to detail and a commitment to keeping operations running smoothly.

You’ll also contribute to continuous improvement by supporting reports, maintenance coordination, and system testing, while helping ensure all equipment and processes operate at peak performance. This role offers a unique opportunity to collaborate with a wide range of teams—from security personnel to senior leadership—while developing valuable skills in incident response, communication, and operational excellence.

If you’re someone who thrives in a dynamic environment, enjoys problem-solving, and is motivated by making a meaningful impact, this is your chance to be part of a team that truly makes a difference!

What You’ll Need

• High school diploma or State-issued equivalency certificate plus 1 year of customer service, call center, or operator/receptionist experience; OR High school diploma or State-issued equivalency certificate plus 1 year of security, military, or law enforcement experience OR Associate’s degree in Criminal Justice.
• Candidate is required to have a valid driver’s license, a safe driving record and reliable vehicle (if applicable) at the time of hire. This position will undergo a motor vehicle check (MVR) to confirm a history of safe and responsible driving. If needed, candidate must obtain the appropriate state driver’s license based on the position’s location within 30 days of hire.
• Required to work rotating or fixed shifts (includes nights, weekends, and holidays).
• Required to work overtime when necessary.
• Experience with MS Office.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
• Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

How You’ll Stand Out

• High school diploma or State-issued equivalency certificate plus 3 years of customer service, call center, or operator/receptionist experience reflecting increasing levels of responsibility; OR High school diploma or State-issued equivalency certificate plus 3 years of security, military, or law enforcement experience reflecting increasing levels of responsibility.
• Experience with computer assisted dispatch or other other emergency computer aided dispatching software.
• Experience with MS Excel, MS Outlook and MS Access.
• Experience interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. Experience writing routine reports and correspondence. Experience speaking effectively before groups of customers or employees of organizations.
• Experience communicating effectively with law enforcement and emergency related agencies in times of crisis.
• Experience carrying out instructions furnished in written, oral, or diagram form.
• Experience resolving routine questions and problems while referring more complex issues to the supervisor.
• Experience working independently and as a group.
• Experience working with all levels and functions within the company.

We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.

The Fine Print

• The Company does not sponsor for employment-based visas for this position now or in the future.
• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.
• This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.
• It is the Company’s policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.

Gallo’s policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000.

Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.