Quality Assurance Engineering
Daimler Truck North America
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Benefits offered by this job
Job summary
Daimler Truck North America is seeking a hands-on Quality Engineer to support quality assurance initiatives across manufacturing operations. You will collaborate with Manufacturing Engineering, Operations, Supply Chain, Product Engineering, and Warranty teams to ensure products and processes meet customer, regulatory, and company requirements.
The successful candidate will spend significant time on the manufacturing floor, analyze data, tackle defects, and drive continuous quality improvements
Qualifications
- Bachelor's degree in Mechanical/Manufacturing/Quality Engineering or equivalent
- Minimum 2 years on a customer-facing quality/engineering role or 6+ years in manufacturing quality
- Experience leading quality improvement projects and CAPA implementation
- Experience with PFMEA, MSA, and PPAP is a plus
Responsibilities
- Provide quality engineering support for production operations and processes
- Investigate defects, root cause analysis, and implement corrective actions
- Support containment and disposition of nonconforming material
- Participate in internal and external audits and quality planning
- Lead or support quality improvement projects across departments
- Track action effectiveness and sustain solutions
Skills
Education
Tools
Job description
The Quality Engineer supports quality assurance initiatives, manufacturing processes, supplier quality activities, warranty investigations, and continuous improvement efforts throughout the manufacturing operation. The role works closely with Manufacturing Engineering, Operations, Supply Chain, Product Engineering, and Warranty teams to ensure products and processes meet customer, regulatory, and company requirements.
The Quality Engineer supports quality assurance initiatives, manufacturing processes, supplier quality activities, warranty investigations, and continuous improvement efforts throughout the manufacturing operation. The role works closely with Manufacturing Engineering, Operations, Supply Chain, Product Engineering, and Warranty teams to ensure products and processes meet customer, regulatory, and company requirements.
The successful candidate will be a hands-on engineer who enjoys spending time on the manufacturing floor, analyzing data, solving problems, and driving quality improvements that positively impact customer satisfaction and operational performance.
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
Position offers a starting salary range of$78,000 - $100,000 USD
- annual bonus program
- 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age
- starting at 4 weeks paidvacation
- 15 calendar holidays
- 8 weeks paidparental leave
- employee assistance program
- comprehensive healthcare plans and wellnessprograms
- onsite fitness (at some locations)
- tuitionassistance and volunteer paid time off
- short-termand long-term disability plans
- Provide quality engineering support for production operations, machining, assembly, testing, and remanufacturing processes.
- Investigate process deviations, nonconformances, and product quality issues to identify root causes and implement corrective actions.
- Support containment activities and disposition of nonconforming material.
- Participate in internal audits, process audits, layered audits, and product inspections.
- Provide quality input for new products, process changes, and remanufacturing program launches.
- Lead and facilitate structured problem-solving activities using tools such as 5 Why Analysis, Fishbone Diagrams, A3, PDCA, and Corrective and Preventive Actions (CAPA).
- Drive continuous improvement initiatives focused on reducing defects, rework, scrap, warranty costs, and customer complaints.
- Support implementation of new quality methodologies, technologies, and best practices.
- Track corrective action effectiveness and ensure long-term sustainability of solutions.
- Analyze quality, production, inspection, and warranty data to identify trends and improvement opportunities.
- Collaborate with Warranty, Engineering, and Operations teams to investigate field failures and improve product reliability.
- Develop and maintain quality performance metrics, including First Pass Yield, Cost of Quality, scrap and rework, customer returns, and warranty performance.
- Create reports, dashboards, and presentations to communicate quality performance and improvement opportunities.
- Perform Measurement System Analysis (MSA), including Gage Repeatability and Reproducibility (Gage R&R) studies.
- Develop, validate, and improve inspection methods and quality verification processes.
- Utilize precision measuring equipment and test instruments to evaluate product conformance.
- Interpret engineering drawings, specifications, and GD&T requirements.
- Assist in the selection, implementation, and review of gauges and inspection equipment.
- Lead or facilitate Process Failure Mode and Effects Analysis (PFMEA) activities.
- Support risk identification and mitigation efforts within manufacturing and remanufacturing processes.
- Assist with quality planning activities to ensure robust product and process controls.
- Partner with suppliers to resolve product quality concerns and implement corrective actions.
- Support supplier quality evaluations, audits, and performance improvement activities.
- Coordinate supplier containment and corrective action efforts when necessary.
- Monitor incoming material quality and support vendor performance improvement initiatives.
- Support compliance with ISO 9001 and other applicable quality management system requirements.
- Maintain quality documentation, inspection standards, work instructions, and quality records.
- Assist in the preparation, maintenance, and submission of PPAP documentation as required.
- Participate in internal and external audits.
- Lead or support quality improvement projects of moderate scope and complexity.
- Coordinate activities across multiple departments to achieve project objectives.
- Manage project timelines, deliverables, and communication with stakeholders.
- Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, Engineering Technology, or a related engineering discipline OR minimum of 6 years of engineering or quality experience in a manufacturing environment.
- Minimum of 2 years of experience in a customer-facing quality, engineering, technical support, warranty, dealer support, field service, or related role, with demonstrated success communicating technical issues and solutions to customers, dealers, suppliers, or cross-functional stakeholders.
- Experience supporting quality-focused projects and serving as the quality lead for project deliverables. Ability to influence, guide, and coordinate small cross-functional teams to achieve quality objectives.
- 2 years of experience with problem solving, quality technician, warranty technician or related field
- Strong analytical, problem-solving, and organizational skills.
- Excellent written and verbal communication abilities.
- Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Ability to work independently while collaborating effectively within cross-functional teams.
- Ability to spend significant time on the manufacturing floor.
- Experience or coursework related to quality engineering, statistical analysis, Lean manufacturing, continuous improvement, and root cause analysis.
- Exposure to ISO 9001, IATF 16949, PPAP, PFMEA, MSA, and SPC.
- Knowledge of blueprint reading and GD&T.
- Experience with Power BI, Minitab, or similar analytical tools.
- Familiarity with machining, assembly, engine testing, or manufacturing processes.
- Basic project management experience through academic projects, internships, or industry experience.
This position is open to applicants who can work in (or relocate to) the following location(s)- Byesville, OH US. Relocation assistance is not available for this position.
Onsite
- This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369.
For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
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