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Carrier is seeking a Corporate Product Trainer to lead technical training sessions. The ideal candidate will have a background in training, strong communication skills, and a solid understanding of building automation and HVAC systems. This role involves both in-person and virtual training, developing materials, and maintaining customer contacts. Join this leading company in intelligent climate and energy solutions to make a difference.
Country:
United States of AmericaLocation:
CAM68: ALC - Mass (Chicopee), 260 Griffith Road, Chicopee, MA, 01022 USACarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @carrier
About This Role
Carrier is seeking an established Technical Product Training professional to conduct and customize training sessions and maintain contacts with customers, technical organizations and departments. This will include hands-on classroom and virtual demonstrations, development of training aids and materials, and administration of tests following product or module training.
Key Responsibilities:
Provide in-person and virtual online technical product training programs to internal employees, customers and/or field support personnel
Provides technical training that generally includes standard modules and may also include customized components
Develops and updates training aids and materials
Delivers product demonstrations and conducts training sessions on technical information
Administers tests, when required, which accompany technical training sessions
Maintains contact with customers, technical organizations, engineering departments and researches information on product requirements to ensure understanding of the training programs delivered
Schedule and track training progress for assigned internal employees including Certification status
Convey technical information to a varied audience of technical and non-technical students.
Provide an understanding to students on how Building Automation hardware, software and networking are implemented in a real-world environment.
Stay updated on product and technology changes within the Building Automation Industry.
Required Qualifications:
Bachelor’s Degree and 2+ years of field operations experience OR a High School Diploma/GED and 5+ years field operations experience
Preferred Qualifications:
Theoretical to advanced knowledge obtained through a University degree, combined with experience
Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work
BAS sensors and transmitters, electric actuators, Serial and I/P Network wiring
Understanding of Networking basics
HVAC basics understanding including Air/Water systems, sequences and control theory.
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Carrier Global Corporation is an American corporation based in Palm Beach Gardens, Florida.
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