Corporate Mortgage Loan Officer

Mountain America Credit Union; United States; Hybrid; USD 50,000 - 75,000; Full time

Job summary

Mountain America Credit Union is looking for a Mortgage Loan Originator to convert mortgage leads from MACU sources into closed loans.

Responsibilities include reviewing leads, determining borrower eligibility, advising on loan options, and handling complete applications with the LOS (Encompass) while maintaining timely communication with members and realtors.

Qualifications

• Active NMLS number is required.
• S.A.F.E Act requires mortgage loan originators to be registered on the NMLS registry.
• MACU employees must be registered on the Nationwide Mortgage Licensing System and Registry (NMLS).

Responsibilities

• Review leads as assigned.
• Determine eligibility of prospective borrower through interviews and document verification.
• Assess loan options for the borrower and advise on products meeting their needs.
• Take a complete loan application and send the file to corporate within 24 hours.
• Operate the LOS Encompass and manage related workflows.
• Order title reports and appraisals and analyze related documents.
• Analyze income documents and calculate debt ratios.
• Maintain ongoing communication with members and realtors throughout the loan process.

Education

High school equivalent or a two-year college degree or completion of a specialized course of study at a business or trade school

Tools

10-Key

Windows navigation

Microsoft Outlook

Microsoft Office

Job description

Job Summary

Convert mortgage leads from www.macu.com, MACU employees, MACU’s professional partners and other internal sources to closed mortgage loans.

Job Description

• Reviews leads as assigned.
• Determine eligibility of prospective borrower through interviews, verification of documents, and other third party information.
• Assess the correct loan options for the borrower based upon the member’s present situation and future plans and advise the member of the loan products that will meet their needs.
• Takes a complete loan application including addresses, phone numbers, account numbers, etc. and send complete file to corporate within 24 hours of completion.
• Operates the LOS (Loan Origination System) Encompass.
• Runs and analyzes credit report and AUS (automated underwriting system) Orders title reports and appraisals; analyzes title insurance policies and property appraisal reports.
• Analyzes income documents (paystubs, personal and business taxes) and calculates debt ratios.
• Interprets strengths and weaknesses for each loan application.
• Demonstrates knowledge of Reg Z and RESPA regulations.
• Cross-sells other credit union products and services.
• Keeps track of all contract dates and deadlines to avoid costly extensions or loss of property and/or earnest money deposit.
• Stays in contact with members and/or realtors during the loan process to keep them informed.
• Return calls promptly < 24 hours.
• Locks or floats rates according to member’s direction.
• Attends loan closings.
• If unable to grant a mortgage to a member, counsel with member about their credit and achieving their credit goals.
• Answers incoming calls to our main mortgage line in order to provide prompt service.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Experience

• One to three years of service at MACU or similar financial work experience.

Education

• High school equivalent or a two-year college degree or completion of a specialized course of study at a business or trade school.

Licenses, Certificates, Registrations

• Active NMLS number.
• The Secure and Fair Enforcement for Mortgage Licensing (S.A.F.E) Act requires all mortgage loan originators to register on a federal registry.
• Individuals employed by MACU that are not registered on the Nationwide Mortgage Licensing System and Registry (NMLS) are barred from originating mortgages.

Managerial Responsibility

Has no supervisory/managerial responsibilities.

Language Skills

• Must have the ability to read and interpret documents such as tax returns, income statements, contracts and documents regarding real estate transactions, loan program guidelines, AUS findings and preliminary title reports.
• Ability to speak effectively before groups of employees, members, or clients.
• Ability to effectively communicate across all channels such as telephone, email, text and in person.
• The majority of the communication is done through email and by phone; this requires a high-degree of clarity in writing and the ability to convey mortgage concepts in an understandable way.
• Qualified Candidates must have excellent communication and interpersonal skills.
• Attention to detail and follow-up is critical to success.
• Excellent customer service is paramount to this position.

Computer/Office Equipment Skills

• Intermediate to Advanced skills in the following: Adding machine/10-Key, computer operating skills (windows navigation, mouse/keyboard functionality), Microsoft Outlook, Microsoft Office Suite.
• Must have the ability to type a minimum of 35 words per minute.

Other Skills and Abilities

• Must have the ability to understand and carry out instructions in written, oral, or diagram form.
• Ability to deal with problems involving several variables.

Physical Requirements/ Working Conditions

Physical Demands Requires frequent, sitting, using hands to handle or feel, reaching with hands and arms, talks and hears.

Vision Requirements Requires close, distance, peripheral and depth perception vision as well as the ability to focus.

Weight Lifted or Force Exerted Frequently lifts up to 10 pounds, occasionally lifts up to 25 pounds and rarely lifts up to 100 pounds.

Environmental Office type conditions – indoors.

Noise Environment Moderate noise such as in a business office with equipment and light traffic.

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

Equal Employment Opportunity

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

Follow @MountainAmericaLife on Facebook and Instagram to see why our team members love working at Mountain America!

Company Culture and Benefits

• We believe that a healthy balance between work, home life, and play is essential to our team members and our success.
• We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America.
• Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances.
• We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network.
• When making decisions, we always put members' needs first. It's just the way we do business and a part of the 'people helping people' philosophy of credit unions.