Corporate Mortgage Loan Officer

Mountain America Credit Union; West Jordan (UT); On-site; USD 60,000 - 100,000; Full time

Job summary

Mountain America Credit Union in West Jordan, Utah seeks a Mortgage Loan Originator to convert mortgage leads into approved loans. You will review leads, verify documents, assess loan options, and guide members through the full application process using Encompass LOS.

You will stay in contact with members and realtors, lock or float rates, attend closings, and cross-sell MACU products while ensuring Reg Z and RESPA compliance. Active NMLS registration is required.

Qualifications

• Experience in mortgage or financial services (one to three years).
• Active NMLS number per SAFÉ Act requirements.
• HLTH?

Responsibilities

• Review leads and determine eligibility for loans.
• Take complete loan applications and send files within 24 hours.
• Operate Encompass LOS and run credit/AUS findings.
• Attend loan closings and follow up with members.
• Cross-sell MACU products and services.
• Maintain communication with members/realtors throughout the process.

Skills

Communication skills

Attention to detail

Customer service

Written communication

Verbal communication

Education

High school diploma or equivalent

Two-year college degree

Tools

Encompass LOS

AUS

NMLS registration

MS Office

Outlook

Job description

Please reference the schedule and minimum qualifications listed below before applying.If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [e-mail] and every reasonable effort will be made to accommodate your needs in a timely manner.Job SummaryConvert mortgage leads from www.macu.com, MACU employees, MACU’s professional partners and other internal sources to closed mortgage loans.Job DescriptionTo be effective, an individual must be able to perform each essential duty successfully.Reviews leads as assigned. Determine eligibility of prospective borrower through interviews, verification of documents, and other third party information. Assess the correct loan options for the borrower based upon the member’s present situation and future plans and advise the member of the loan products that will meet their needs.Takes a complete loan application including addresses, phone numbers, account numbers, etc. and send complete file to corporate within 24 hours of completion.Operates the LOS (Loan Origination System) Encompass.Runs and analyzes credit report and AUS (automated underwriting system)Orders title reports and appraisals; analyzes title insurance policies and property appraisal reports.Analyzes income documents (paystubs, personal and business taxes) and calculates debt ratiosInterprets strengths and weaknesses for each loan application.Demonstrates knowledge of Reg Z and RESPA regulationsCross-sells other credit union products and servicesKeeps track of all contract dates and deadlines to avoid costly extensions or loss of property and/or earnest money deposit.Stays in contact with members and/or realtors during the loan process to keep them informed. Return calls promptly < 24 hours.Locks or floats rates according to member’s direction.Attends loan closingsIf unable to grant a mortgage to a member, councils with member about their credit and achieving their credit goals.Answers incoming calls to our main mortgage line in order to provide prompt servicePerforms other duties as assigned.KNOWLEDGE, SKILLS and ABILITIESThe requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.ExperienceOne to three years of service at MACU or similar financial work experience.EducationHigh school equivalent or a two-year college degree or completion of a specialized course of study at a business or trade school.~Licenses, Certificates, RegistrationsActive NMLS number. The Secure and Fair Enforcement for Mortgage Licensing (S.A.F.E) Act requires all mortgage loan originators to register on a federal registry. Individuals employed by MACU that are not registered on the Nationwide Mortgage Licensing System and Registry (NMLS) are barred from originating mortgages.Managerial ResponsibilityHas no supervisory/managerial responsibilities.Language SkillsMust have the ability to read and interpret documents such as tax returns, income statements, contracts and documents regarding real estate transactions, loan program guidelines, AUS findings and preliminary title reports. Ability to speak effectively before groups of employees, members, or clients. Ability to effectively communicate across all channels such as telephone, email, text and in person. The majority of the communication is done through email and by phone; this requires a high-degree of clarity in writing and the ability to convey mortgage concepts in an understandable way.Qualified Candidates must have excellent communication and interpersonal skills. Attention to detail and follow-up is critical to success. Excellent customer service is paramount to this position.Computer/Office Equipment SkillsIntermediate to Advanced skills in the following: Adding machine/10-Key, computer operating skills (windows navigation, mouse/keyboard functionality), Microsoft Outlook, Microsoft Office Suite. Must have the ability to type a minimum of 35 words per minuteOther Skills and AbilitiesMust have the ability to understand and carry out instructions in written, oral, or diagram form. Ability to deal with problems involving several variables.PHYSICAL REQUIREMENTS/ WORKING CONDITIONSPhysical DemandsRequires frequent, sitting, using hands to handle or feel, reaching with hands and arms, talks and hears.Vision RequirementsRequires close, distance, peripheral and depth perception vision as well as the ability to focus.Weight Lifted or Force ExertedFrequently lifts up to 10 pounds, occasionally lifts up to 25 pounds and rarely lifts up to 100 pounds.EnvironmentalOffice type conditions – indoors.Noise EnvironmentModerate noise such as in a business office with equipment and light traffic.***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.