Corporate Event Coordinator

CCM CrossCountry Mortgage, LLC; Cleveland (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision package

401K

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Corporate Events Coordinator to plan, coordinate, and execute events that support business objectives and brand strategy. You will manage budgets, vendors, logistics, marketing, on-site execution, and post-event evaluation to deliver exceptional attendee experiences.

Collaborating with internal stakeholders and external partners, you’ll ensure events stay on time and within budget while reflecting CCM’s standards.

Qualifications

• Bachelor’s degree in Marketing, Hospitality, Event Management or related field, or equivalent combination of education/experience.
• 2+ years of experience in event coordination within a corporate setting, preferred.
• Experience with vendor management, contract negotiation, and event logistics.
• Experience with budgeting and fiscal management for events.
• Excellent organizational skills to manage multiple projects and deadlines.
• Attention to detail to ensure that all aspects of the event are thoroughly planned and executed.
• Ability to prioritize tasks and manage time effectively.
• Excellent verbal and written communication to clearly communicate with clients, vendors, internal teams, and event attendees.
• Interpersonal skills to build and maintain relationships with vendors, clients, and stakeholders.
• Creativity to develop unique themes and ideas to ensure events are memorable and engaging.
• Excellent judgement and decision‑making skills to resolve issues that arise before, during, and after an event.
• Adaptability to adjust plans and strategies quickly in response to changes or unforeseen challenges.
• Familiarity with basic AV technology and virtual event platforms for hybrid/virtual events.
• Proficiency in event management software (Swoogo, Cvent, Eventbrite) is a plus.
• Microsoft Office Suite (Excel, PowerPoint, Word) for event planning, budgeting, and reporting.
• Ability to travel up to 20%.

Responsibilities

• Develop ideas and themes for conferences, meetings, trade shows, team-building events, and holiday parties in line with strategy.
• Prepare and manage event budgets, ensuring activities stay within financial constraints.
• Create detailed timelines and project plans to ensure events run smoothly and on schedule.
• Research and hire vendors such as caterers, AV technicians, photographers, decorators, transport, and security personnel.
• Coordinate vendor services and ensure timely deliveries and setup.
• Act as the point of contact for internal stakeholders or clients to gather event requirements.
• Create and implement marketing plans to promote events internally and externally.
• Ensure events reflect corporate brand and messaging in materials, signage, and decor.
• Oversee event setup and logistics including registration desks, attendee flow, and signage.
• Coordinate AV equipment setup and live streaming if required.
• Ensure all sessions, speakers, and activities run as scheduled.
• Provide excellent customer service to attendees.
• Resolve issues during events (technical, logistical).
• Collect attendee feedback post-event and evaluate success.
• Finalize invoices and track spending against budget.
• Send thank-you notes to participants, sponsors, vendors, and attendees.

Skills

Vendor management

Contract negotiation

Event logistics

Budgeting

Communication

Organization

Attention to detail

Time management

Interpersonal skills

Creativity

Adaptability

Education

Bachelor’s degree in Marketing, Hospitality, Event Management or related field

Equivalent combination of education/experience

Tools

Swoogo

Cvent

Eventbrite

Microsoft Office

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Corporate Events Coordinator is responsible for planning, coordinating, and executing corporate events that support the organization’s business objectives, employee engagement initiatives, and brand strategy. This role supports all aspects of event management, including budgeting, vendor relations, logistics, marketing, on‑site execution, and post‑event evaluation. Collaborating closely with internal stakeholders and external partners, the Corporate Events Coordinator ensures events are delivered on time, within budget, and aligned with CCM’s brand standards while providing an exceptional experience for attendees.

Job Responsibilities

• Develop creative ideas and themes for corporate events, including conferences, meetings, trade shows, team‑building events, and holiday parties, in line with the strategy determined by the National Events Manager.
• Prepare and manage event budgets, ensuring all activities are within financial constraints.
• Create detailed timelines and project plans to ensure events run smoothly and deadlines are met.
• Research and hire vendors such as caterers, AV technicians, photographers, decorators, transportation companies, and security personnel.
• Manage the logistical coordination of vendor services and ensure timely deliveries and setup.
• Act as the point of contact for internal stakeholders or clients to gather event requirements and preferences.
• Create and implement marketing plans to promote events internally and externally ("e.g., email campaigns, social media posts, flyers").
• Ensure that the event reflects the corporate brand and messaging, including event materials, signage, and décor.
• Oversee event setup and logistics, including the organization of registration desks, attendee flow, and signage.
• Coordinate the setup of audio‑visual equipment, including microphones, projectors, screens, and live streaming if required.
• Ensure all event activities (sessions, speakers, performances, etc.) run according to schedule.
• Provide excellent customer service to ensure a positive experience for event guests and participants.
• Resolve any issues or emergencies that may arise during the event, such as technical difficulties or logistical problems.
• Collect attendee feedback post‑event to evaluate success and gather insights for future improvements.
• Finalize invoices and track spending, comparing it to the initial budget.
• Send thank‑you notes to participants, sponsors, vendors, and attendees.

Qualifications and Skills

• Bachelor’s degree in Marketing, Hospitality, Event Management or related field, or equivalent combination of education/experience.
• 2+ years of experience in event coordination within a corporate setting, preferred.
• Experience in vendor management, contract negotiation, and event logistics.
• Experience with budgeting and fiscal management for events.
• Excellent organizational skills to manage multiple projects and deadlines simultaneously.
• Attention to detail to ensure that all aspects of the event are thoroughly planned and executed.
• Ability to prioritize tasks and manage time effectively.
• Excellent verbal and written communication to clearly communicate with clients, vendors, internal teams, and event attendees.
• Interpersonal skills to build and maintain relationships with vendors, clients, and stakeholders.
• Creativity to develop unique themes and ideas to ensure events are memorable and engaging.
• Excellent judgement and decision‑making skills to resolve issues that arise before, during, and after an event.
• Adaptability to adjust plans and strategies quickly in response to changes or unforeseen challenges.
• Familiarity with basic AV technology (sound systems, microphones, projectors, lighting).
• Knowledge of virtual event platforms (e.g., Zoom, Microsoft Teams, Webex, or others for hybrid or fully virtual events).
• Proficiency in event management software preferred (e.g., Swoogo, Cvent, Eventbrite) is a plus.
• Microsoft Office Suite (Excel, PowerPoint, Word) for event planning, budgeting, and reporting.
• Ability to travel up to 20%.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.

The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.