Corporate Counsel, Information Security & Privacy

Netcracker; Waltham (MA); On-site; USD 200,000 - 250,000; Full time

Job summary

Netcracker is seeking a Corporate Legal Counsel with a focus on information security, privacy, and compliance to join our global legal team. You will negotiate security, privacy, and compliance provisions in customer agreements across software development, delivery, and professional services for Telco/ISP clients.

This role is customer-facing and cross-functional, collaborating with commercial, information security, sales, and technical teams to ensure contracts align with internal controls and

Qualifications

• 5-10 years of information security, privacy, and compliance experience.
• Experience negotiating security/privacy terms in software/services agreements.
• Familiarity with GDPR, ISO 27001, SOC 2, NIST standards.

Responsibilities

• Negotiate security, privacy, and compliance provisions in customer contracts.
• Coordinate with legal, information security, sales, and compliance teams.
• Represent the company in security/privacy discussions during negotiations and projects.
• Develop standard contractual language and negotiation playbooks.

Skills

Negotiation

Privacy compliance

Regulatory knowledge

Stakeholder management

Cross-functional collaboration

Education

Law degree

Job description

Corporate Legal Counsel

Position Summary

We are seeking a Legal Counsel with a focus on information security, data privacy, and compliance to join our global legal team. The position is collaborative and customer-facing, working closely with commercial legal, information security, sales, and technical teams. The primary responsibility is negotiating security, privacy, and compliance-related provisions in customer agreements, particularly in the context of software development, delivery, and professional services in the Telco/ISP industry, with customers across the globe, primarily in North America, Europe Middle East, and APAC.

This role is intended for an experienced individual contributor with strong hands-on experience in information security, privacy, and compliance.

Role and Responsibilities

• Negotiate and advise on information security, data protection, and compliance provisions in customer contracts, including MSAs, DPAs, Support and Maintenance agreements, and security annexes.
• Act as a legal liaison between commercial legal, information security, sales, compliance, and other corporate and internal stakeholders.
• Serve as a customer-facing legal contact for security, privacy, data protection, and related compliance discussions during contract negotiations and the project lifetime.
• Support contracting for Telco/ISP software and professional services, including AI/SaaS/cloud and managed services offerings.
• Advise internal teams on regulatory, contractual, and customer-specific requirements related to data protection, cybersecurity, and related compliance.
• Ensure contractual commitments align with internal security controls, policies, and related compliance frameworks.
• Track and interpret relevant global laws, regulations, and industry standards impacting telecom customers.
• Contribute to the development and maintenance of standard contractual language, negotiation playbooks, and internal guidance.

Skills and Experience Required

• 5-10 years of relevant legal experience focusing on information security, privacy, and compliance.
• Demonstrated experience negotiating security and privacy terms in software and/or services agreements.
• Strong understanding of data protection and security frameworks such as GDPR, ISO 27001, SOC 2, NIST, and similar standards.
• Ability to communicate complex legal and regulatory concepts clearly to technical, sales, and customer stakeholders.
• Experience working in a global, cross-functional environment
• Experience in the telecommunications industry or supporting telecom operators, vendors, or service providers
• In-house or firm legal experience at a technology, telecom, SaaS, or managed services company
• Familiarity with regional regulatory requirements across North America, Europe, the Middle East, and APAC
• Exposure to telecom-related regulatory or security obligations (e.g., critical infrastructure, lawful access, data localization, network security)
• Strong negotiation and drafting skills with a practical, business-oriented approach.
• Ability to balance legal risk with commercial objectives.
• Excellent stakeholder management and communication skills.
• Comfortable operating in a customer-facing and fast-paced commercial environment.

Education

• Law degree from an accredited institution and authorization to practice law in at least one jurisdiction.

Base Salary Range:$200,00 - $250,000, plus bonus